Job Description

We are looking for a Holiday Cottage Cleaner to prepare our stunning holiday cottages at Oare and Countisbury


Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

Hours:

:

This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible.


Typical weekly hours are negotiable depending on availability and can be from 5-20 hours per week. Average shift pattern 10am - 3.30pm Monday to Saturday's The main changeover day will depend on which cottage you look after, however, short breaks and late bookings mean that changeover days can also fall on other days of the week, so flexibility is essential.


Rotas are issued in advance, and we try to accommodate other commitments where possible.

Salary:

12.25 per hour.

Duration:

Fixed Term Contract until 01-May-2026

Potential start date:

ASAP


Internally you will be known as 'Holidays Operation Assistant'


For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.



What it's like to work here:To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.


The North Devon team look after 21 cottages along the North Devon Coast and West Exmoor, you will spend your days in some beautiful settings helping prepare our cottages for our guests.



What you'll be doing:On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.


Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.


You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.



Who we're looking forWe'd love to hear from you if you're:


focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills.

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Fixed Term f/t or p/t (until 01/05/26)