Job Description

Holiday Home Sales Executive

Are you passionate about helping people find their dream holiday homes? Do you have a knack for sales and a love for creating memorable experiences? If so, we have an exciting opportunity for you! Join our team as a Holiday Home Sales Executive and become a vital part of a dynamic and growing company that values exceptional customer service and personalised solutions.

Job purpose

You will work as part of a small team and assist with the effective day to day operation of the Holiday Home Sales Team. You will be responsible for all aspects of holiday home sales and the after sales service.

With the role being highly customer focused, you will be a friendly, organised person with a professional approach, great administration and written skills, and an excellent eye for detail and excellent communication skills.

The business

Searles Leisure Resort is a part of the Searles Leisure Group. Searles is a family run company and has grown over the years into a highly successful business. The Resort consists of over 360 Owners, 150 hire fleet and over 200 tourer and tent pitches and is based south of Hunstanton. There are many facilities at Searles, including a large Clubhouse and Restaurants, indoor and outdoor swimming pools, and an 18- and 9-hole golf course. Searles is graded 5 stars by Visit England and is the Norfolk and Suffolk Camping/Glamping and Holiday Park winner for 2020.

Heacham Manor Hotel is also part of the Searles Leisure Group. Heacham Manor Hotel welcomes Golfers, Hotel Guests looking for a tranquil country getaway, weddings, events and much more making it one of the leading 3-star Hotels in the area.

Salary

: We offer an exciting opportunity that combines a competitive base salary of 27,157.50 per annum with a commission structure. We provide a strong foundation, and when combined with our commission structure, you have the potential to achieve On-Target Earnings (OTE).

Contract & Hours of Work

Permanent, Full- time contract

Hours

: 42.5 hours per week (average yearly), over 5 days, including bank holiday working and dependent on the time of year including evenings and weekends.

Company Benefits

Free Use of Company facilities including Clubhouse, Children's Sidney Soft Play, Swimming Pools, Splash Pool & Gym. Discounts in Searles Leisure Resort Food & Beverage Outlets. Discounts at The Mulberry Restaurant at Heacham Manor Hotel. Discounts on Golf Memberships. Discounts at the Princess Theatre. Offers on accommodation at Searles Leisure Resort and Heacham Manor Hotel.

On the job training available for effective employee development

Job responsibilities

The entire sales cycle of holiday homes to meet company targets. From enquiries, showcasing the company, to following up, closing the deal and achieving that top-line. Handling general administration in the Holiday Home Sales Department. Delivering excellent & professional customer service. Answering any telephone and email enquiries. Report any maintenance issues and requirements of new equipment. Ensure the key tracking system is accurate and orderly at all times. Ensure any customer enquiries and after sales services are acted upon as quickly and efficiently as possible and report complaints to the Relevant Managers. All communication and paperwork relating to the sale of a holiday home.

Requirements

Proven track record within the Holiday Park Industry (desirable) Sales Experience Computer literate with proficiency in Microsoft Office. Full valid Driving licence for UK Flexible Schedule for Working Hours

Personal attributes

Excellent Verbal and Written Communication Skills A passion for delivering excellent Customer Service Able to take initiative. Professional, Thorough, Organised and Efficient. Enthusiastic and Energetic Team Player Friendly Demeanour

If you think you are a perfect fit to join our team, then Apply today!

Job Types: Full-time, Permanent

Pay: Up to 27,157.50 per year

Additional pay:

Commission pay
Benefits:

Company events Company pension Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Gym membership On-site parking Referral programme Sick pay
Schedule:

Day shift Weekend availability
Application question(s):

Do you have Sales Experience ? Are you computer literate with proficiency in Microsoft Office? Are you available to work weekends, bank holidays and evenings?
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person