Job Description

Holiday Home Sales Receptionist
Location: Tattershall Lakes Country Park, Lincolnshire (LN4 6LR)
Salary - 25,396.80
Job type: Seasonal
Who are we?
Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK now, our Flagship Resort Tattershall Lakes, is jaw dropping not only in its size but also what it offers our Guests.
Based on park at Tattershall Lakes we are looking for a Holiday Home Sales Receptionist. We need you to be the person who is the first main point of contact to homeowners and potential purchasers of our holiday homes.
What we can offer you
At Away Resorts we are committed to training & developing our holiday heroes & pride ourselves on our ability to promote internally, the only limitations you have are the ones you set yourself. Aside from excellent career prospects we can also offer you:

• Pension scheme - Plan for your future.
• Up to 50% Discounts on Away Resorts holidays - because you deserve amazing getaways too.
• 20% On-park discounts - Enjoy the best of what we offer.
• Team Incentives - Your hard work won't go unnoticed.
• Holiday Hero Menu - Enjoy delicious meals with discounted food options on-park.
• Life Insurance - For peace of mind.
• Enhanced Maternity/Paternity Pay - After two years with us, we've got you covered.
• Holiday Buy Scheme - Flexibility to suit your lifestyle.
• Help @ Hand Scheme - Wellbeing support when you need it.
• Perk Box - Exclusive discounts and benefits.

What you'll be doing
Working as part of our team of holiday heroes, you will be the friendly face of our holiday home sales department to potential and existing holiday homeowners, doing among many other things, the following:

• Answering calls and emails
• Organising owners passes
• Reporting maintenance issues
• General enquires.

Skills, experience, and qualities you'll need.
First and foremost, you will be a people person. You will have a talent for making people feel special, whether it's having the ability to genuinely listen to potential owners at the start of their journey, or building long term relationships with existing owners, remembering the details that matter to them.
Other skills you'll need include a brilliant telephone manner, the ability to multitask while keeping customers happy, proficiency on Microsoft Word and Excel.
It's about your values too. which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you.
One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays, and weekends too.
Nice to have but not essential.
It would be great if you tick some of these boxes too (but we won't hold it against you if you don't).

• Experience in a Customer Service Environment

Want to join our team? Here's how to apply.
Click If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you.
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all!
We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. Afterall, wouldn't it be boring if we were all the same? In short, we want you to bring your whole self to work!
Good Luck!

Skills Required