Job Description

About Us

Established in 1991 in Kingston upon Hull, Paneltex began its journey as a manufacturer of insulated panels for cold storage. Over three decades, we've evolved into a global leader in temperature-controlled vehicle body building and conversion. With six specialized factories strategically located across the UK, Paneltex now boasts a weekly production of hundreds of refrigerated vehicle bodies, vehicle body kits, and portable cold stores.

At the cutting edge of our sector, we lead the way in the development of commercial, specialised and refrigerated vehicles and storage systems. Our commitment extends beyond functionality; our products epitomize heightened productivity, enhanced safety measures, immaculate cleanliness, user-friendly design, aesthetic appeal, and operational efficiency.

Position Title:

Home Delivery Vehicle Service Engineer

Location:

This role is fully remote and you will be expected to cover the whole of England. However, candidates based in central or northern England are preferred for logistical convenience. Successful candidates will be required to complete 4 weeks training at the Hull site.

Reporting to:

Manager/Supervisor/Team Leader

Hours of work:

40 hours per week - Monday to Friday between 05:00 to 19:00

Salary:

From 16.00 per hour

Benefits:

Equivalent of 32 days annual leave (inclusive of Bank Holiday)

Life Assurance Cover

Free parking

Employee Discount Scheme

Site closure over Christmas and New Year

Enhanced Maternity Pay Enhanced Paternity Pay

Job Overview

The role of Home Delivery Vehicle Service Engineer will include travelling to customers sites and in some cases vehicles at road site to carry out repairs to mechanical, electrical, vehicle body work & plumbing. The engineers will be provided with a vehicle, tools (hand tools to be engineers own), tablet and mobile phone in order to carry out the role. The engineer will be responsible for keeping these secure and reporting any issues which may result in you being unable to perform the role.

Key Duties and Responsibilities

Warranty and service repair work, mechanical and electrical including body repairs.

On-site services to Paneltex products.

Work unsupervised in conjunction with all health and safety legislation and in accordance with industry standards whilst using own initiative to overcome any problems which may arise whilst on site.

Provide detailed & accurate reports including photos.

Promote Paneltex brand & services whist actively looking to generate new service work enquires.

Using company computer packages systems (Sage CRM, Microsoft Office) - Full training will be given.

Responsible for monitoring the service inbox over the weekend and making decisions on attending the call out or delegating to repair agents.

Be familiar with the company's Health and Safety Policies and in particular with your responsibilities.

Comply with all relevant internal rules, policies and procedures, included in the company handbook.

Knowledge, Skills and Abilities

The ideal candidate will have experience of the body building industry and service/warranty related work.

The suitable candidate must be qualified mechanically and electrically and/or trained in other body building or related service disciplines and demonstrate a proven track record of working in the service environment.

Must be well presented with good interpersonal skills as this is a client facing role.

Effective communication includes speaking, writing, active listening and taking instructions.

Ability to prioritise and organise workload in order to meet deadlines.

Good understanding of Health and Safety.

Excellent work ethic and team player.

Excellent timekeeping and attendance.

Flexible approach to working additional hours when required.

Qualifications

Commercial vehicle bodybuilding, van conversions using insulated panels experience

Mechanical and electrical experience are essential.


If you're enthusiastic about joining a dynamic and industrious team within one of the UK's most innovative manufacturing companies, your interest is highly valued.

Paneltex is an inclusive employer and does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, disability or any other personal factor. We would welcome applications from a diverse range of applicants.

No agencies please