Job Description

About the company

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At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care.

In 2024 and again in 2025, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year

, a testament to our commitment to quality and innovation.

For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk

, reflecting consistently high standards and resident satisfaction.

We are also proud to be a Real Living Wage employer

, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we'd love to hear from you.

About the role

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Are you an experienced Care Home Manager ready to co-lead a modern, purpose-built nursing home? Downham Grange in Downham Market is seeking a strong, collaborative leader to take on a joint managerial role in our 62-bed home, delivering high-quality nursing care.



Downham Grange offers luxury facilities with a focus on resident wellbeing. The home is set close to the town centre, with excellent transport links across West Norfolk and Cambridgeshire. All rooms are single occupancy with en-suite facilities, set within a bright, modern environment.



You will share responsibility with a fellow Registered Manager, with clear responsibilities defined between the two of you to ensure effective leadership and ongoing compliance with CQC requirements.



You'll be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager, Unit Managers, Hospitality Manager and Administrator. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Reports to:

Operations Manager

Key duties and responsibilities

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Jointly manage all aspects of the home's operations in line with CQC and regulatory standards with specific responsibilities. Ensure that the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support. Manage the home's budget, ensuring that financial targets are met and costs are effectively managed. Develop and implement a well-thought-out marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders. Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.

Skills and attributes

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Minimum 3 years' experience managing or co-managing a care/nursing home. In-depth knowledge of CQC standards and care regulations. Skilled in staff recruitment, retention, and development. Confident communicator with strong leadership credentials. Commercially astute with an eye for occupancy and growth opportunities. Committed to community engagement and local reputation building. Able to inspire a team and lead by example.

What will you gain?

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You'll step into a collaborative leadership role with shared responsibility in a modern, well-equipped home. Backed by experienced internal teams and external operational support, you'll have the tools to focus on delivering high standards of care, driving occupancy, and leading a motivated workforce. With opportunities for ongoing professional development, this is a chance to make a lasting impact within a respected service at the heart of the local community.



Make your next move count - join us at Downham Grange.

Downham Grange Care Home, Downham Market, Norfolk

Pay:

: 65,000 per year (depending on experience)

Type:

Permanent

Shift:

Salaried

Excellent PRP

Benefits

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Comprehensive induction and training programme.

Opportunities for

career development and progression.

Employee Assistance Programme

Blue Light Card Scheme

. We'll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.

We'll pay

for your

full DBS disclosure

Excellent

performance related bonus

25 days annual leave

plus bank holidays entitlement Consistent support from a dedicated Head Office Team Company Pension Scheme Employee Wellness Health Assured Benefit Program Employee Benefits & Discount Scheme

Location

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Downham Grange is a purpose-built, modern care home close to the town centre of Downham Market. It offers a comfortable, stylish environment with every modern facility for nursing, residential and dementia care. Residents love its landscaped courtyard garden.



Clackclose Road, Downham Market PE38 9PA

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.