Job Description

: Registered Home Manager

Location

: Sutton Hall & Lodge, Keighley

Job Type

: Permanent, Full-time

Salary

: c60,000 DOE

Join Highgate Care - Where Kindness Is Key

At Highgate Care, kindness isn't just something we talk about, it's the foundation of everything we do. As a small and compassionate care group, we pride ourselves on offering truly person-centred care, where every resident is valued, supported, and able to thrive. We believe in celebrating individuality, promoting dignity and above all, living by our core value: Kindness Is Key.


We're currently looking for a Registered Manager to join the team at Sutton Hall & Lodge which is a residential care home for older people / dementia. If you're someone who naturally brings warmth, energy and creativity wherever you go, and you love the idea of making each day meaningful for our residents, this could be the perfect role for you.

What You'll Be Doing

As our Registered Home Manager, you'll play a vital role in enriching the lives of residents by:


To manage the day-to-day running of all aspects of the home including; the standards and quality of care, recruitment and training issues, communication with the team, the premises of Highgate's Home and financial matters. To recognise and assess individuals' needs, involving relevant professional agencies and relatives where needed, in order to formulate personalised care plans for each individual. To ensure the highest level of personal care and attention is delivered to residents following individual care plans carefully and ensuring all contact is polite, friendly, warm and supportive. Responsible for understanding and complying with statutory and legal requirements relevant throughout the home, including HACCP, COSHH, Health and Safety, all aspects of the Care Standards Act to maintain a safe environment throughout the home. To monitor the effective running of the home ensuring all legislation and regulations concerning environmental health, infection control, building control, planning and health and safety are met and all risk assessments are regularly carried out (including fire checks) to meet the high standards expected in Highgate's Homes. To maintain all legal and statutory records, displayed records concerning the home; insurance certificates, registration documents. Also maintain records of complaints, Safety User Guide and Statement of Purpose, financial, employee training, residents and maintenance, legal advisers (to be contacted before undertaking any disciplinary). Responsible for investigating any complaints, compile reports and take any appropriate action if required. Liaise and co-operate with CSCI inspectors and inspections. Ensure residents' individual care plans, to administer medication to residents as prescribed, accurately maintaining appropriate records for both. Responsible for overseeing ordering, checking in and stock control of residents' prescribed medication and maintaining systems to ensure effective stock management of all products. To be an active and encouraging Manager, establish and maintain effective means of communication and good relationships with residents, relatives, employees in the home along with others externally such as professionals in the caring environment, outside suppliers, agencies. Oversee organisation of staff including; overseeing staff rotas, ensuring adequate numbers of staff are employed and all shifts are covered, managing staff holidays and sickness levels. Oversee and ensure residents are supported with their personal financial arrangements, maintaining confidentiality of all information, and that any financial transaction is recorded and treated with the utmost honesty.

What We're Looking For

We're seeking someone who is:


Warm, approachable, and brimming with positivity Organised, reliable, and confident in leading a team Creative, enthusiastic, and able to motivate others Passionate about improving the lives of older people Able to work flexibly across some evenings and weekends Previous experience in a similar role NVQ level 5 (or willing to work towards this)

What We Offer

Working at Highgate Care means being part of something special. You'll enjoy:


A friendly, supportive, and welcoming workplace Real opportunities for ongoing training and career progression A chance to make a meaningful impact in people's lives every day A valued role within a close-knit team that cares as much about each other as we do our residents

If you believe that kindness and compassion should be at the heart of care, we'd love to hear from you. Apply now and be part of our team at Sutton Hall & Lodge that makes each day brighter for our residents.

INDKEE INDREC