Job Description

Work at Hanover

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You'll find a range of disciplines at Hanover, whether you're a seasoned professional or just starting out. Explore your options to see where you can make a real difference to the lives of our customers.

Home Support Worker

(10781)

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Overview

Ref:

10781

Salary:

23,095 - 24,250/annum + Pension & Benefits

Location:

- United Kingdom - Scotland - Grampian - Moray - Forres

Type:

Permanent

Posted

19 September 2025

Closing date

28 Sep 2025 22:59

Home Support Worker (Permanent) - Varis Court

Location: Varis Court, Leask Road, Forres, IV36 1RA

Working Hours: 35 hours per week

Remuneration: 23,095 Starting Salary (during 6-month probation period)

,

24,250 Salary (upon completion of successful probation)

Closing Date: Sunday 28

th

September 2025 at 23:59pm

About Hanover

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.

About the Role

Do you have a passion for caring? Would you like to become a part of our Care at Home service team where you will have the opportunity to make a difference to people's lives? If so, we would love to hear from you!



Our care at home service is development-based and provides enhanced support to vulnerable adults who live in their own homes with varying needs. This includes physical disability, learning disabilities and older adults who are supported to live as independently as they are able through individual housing support plans.



This is a permanent post with contractual hours of 35 hours per week, this will include weekends and public holidays and is on a rota basis.

Main Duties and Responsibilities

Provide all aspects of direct personal care and medication care up to level 3, with occasional level 4. You will support customers by following their personal care/medication plan. and commit to the importance of all expected requirements of confidentiality regarding customers. Assist in the preparation and provision of meals to customers as outlined in the customer's personal care plan. Assist in the provision of domiciliary tasks within a customer's personal care plan. Provide care and support to customers within the framework of the Scottish Social Services Council (SSSC) codes of practice, National Care Standards and Care Inspectorate quality framework. Liaise professionally and confidently with health professionals, contractors, visitors, or any other person associated with customers and the care at-home service to ensure a compliant, professional, and high-quality service. Contribute to maintaining and updating customer/operational records, this will include risk assessments for customers. Perform these duties unsupervised in the absence of the Team Leader/Care Home Manager, following procedures for managing any unexpected events within the service. Encourage and promote customers to live as independently as possible. Support customers in maintaining a safe and secure environment, being responsible for the building when the HWC manager or Team Leader are not on duty. Provide data to management as part of the reporting framework and provide data to support business decisions as required. Deliver housing with care services to meet our agreed KPI's and SLA's and legislative requirements. Access departmental systems and update them accurately and in a timely manner to support departmental and legislative requirements. Consult and include customers on relevant topics and action the feedback to ensure an innovative approach is taken to the service delivery.

About You

The successful candidate must register with the SSSC as a support worker in Adult Social Services within the first 3-months of their role. Awareness of person-centred care. Basic literacy and numeracy skills. Good communication skills. Good team working. Hours are flexible covering early and late shifts 365 days per year. Some travel may be required for training and to provide essential cover. The successful candidate will not be permitted to start without a full and satisfactory PVG check.

What We Offer

Hanover offers a supportive and friendly environment where our people are valued and appreciated. We are a Scottish Living Wage employer as well as being a Gold IIP Wellbeing and Young Person's Guarantee employer. Your hard work and drive to succeed are rewarded through:


Competitive salary and pension options. Hybrid Working and Flexi-working. Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline. Access to our Hanover Perks platform which includes high street discounts and health cash plan. Cycle to work scheme. Tech Scheme. Family friendly policies.

Recruitment Dates

Closing date for applications is Sunday 28th September 2025 at 23:59.



Interviews are likely to take place on Wednesday 1st October 2025 in-person at our Varis Court, Forres development.



Hanover are firmly committed to equality, diversity and inclusion for all. As an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements of the role.

Contact information

To find out about working with Hanover, contact us on 0800 111 4646 or email at recruit@hanover.scot