Job Description

Salary

30,000 - 35,000 (depending on experience & location) + attractive bonus Contract Type

Location

Gateshead

About the role

Home Water Efficiency Plumber

Location: Gateshead

Salary: 30,000 - 35,000 (depending on experience & location) + attractive bonus

Contract Type

Full-Time (40 hours/week)

Benefits

Company van, smartphone, tools, and uniform provided

Introduction

Are you a qualified plumber looking for a fresh challenge?

At Aqualogic we're recruiting plumbers to join an award-winning project focused on sustainability. We deliver free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money.

Aqualogic is the UK's leading provider of water efficiency and demand management services.

We work with many of the country's major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.


Role Overview


You'll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You'll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.


Why Join Us?

Guaranteed salary plus attractive bonus scheme Work on a nationally recognised, environmentally impactful programme All appointments scheduled for you--just focus on delivering excellent service Company vehicle and equipment provided We have a 96% customer satisfaction rating

Key Responsibilities

Conduct water efficiency visits in customer homes Assess and fit water-saving devices (e.g. taps, showers, toilets) Measure flow rates, check for leaks, and take meter readings Record data via the bespoke app Educate customers on sustainable water use and behavioural changes Provide high levels of customer service and feedback on service delivery Occasional weekend work required

Requirements

City & Guilds Level 2 NVQ in Plumbing (essential) Full UK driving license (essential) GCSEs in Maths and English National Water Hygiene 'Blue Card' (preferred - training provided) Excellent communication and customer engagement skills

How to Apply


If you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability.

About us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.


We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

Our values

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.


Our values are:

Results Driven

We take responsibility for achieving excellent business results.

Ethical

We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

Customer Focused

We aim to exceed the expectations of our internal and external customers.

Innovative

We continuously strive for innovative and better ways to deliver our business.

One Team

We work together consistently, promoting co-operation, to achieve our corporate objectives.

Documents

Business Plan 2025-30 - Essex & Suffolk Water - Download
Business Plan 2025-30 - Main Report - Download
Business Plan 2025-30 - Northumbrian Water - Download
Restore and Regenerate - Our Environment Strategy to 2050 - Download