Job Description

ACCESS YOUR CARE DOES NOT OFFER UK VISA SPONSORSHIP

About this exciting new Role

Access Your Care is seeking a dedicated and proactive Homecare Coordinator to join our passionate team supporting individuals across North Somerset. This is a vital role at the heart of our operations, ensuring high-quality administration around care delivery and seamless coordination of services.

You'll be the first point of contact for incoming calls, triaging needs, supporting care staff, and auditing service delivery to maintain our exceptional standards. If you thrive in a fast-paced environment, have excellent administration skills and have a genuine passion for health and social care, we'd love to hear from you.

Key Responsibilities

Monitor daily service delivery Champion excellence in administrative processes by ensuring accurate, high-quality records and documentation are consistently maintained Triage incoming phone calls with professionalism and empathy Audit care services to ensure compliance and quality control Communicate effectively with clients, families, care staff and external professionals Support the team during the 8-week manager-on-call rotation Support the coordination team with assessments and reviews in the community, when required Delivering hands on care (including personal care) when the need arises in an emergency situation

These include:

- A joining bonus of

1,000

- Proud to Care bonus, worth up to

1,400

per year, paid in 6 month intervals

- Paid Mileage home from your last call at

45p

per mile exclusive to Access Your Care

- Enjoy peace of mind with contracted and guaranteed hours

- A fixed rota agreed during interview with regular clients

- Receive up to 33 days holiday per year depending on length of service

- Take part in our employee referral program and receive

250

each time you refer someone to join our team

- Funded Blue Light Card Membership providing you a discount card to enjoy on the high street and online

- Fully paid, comprehensive induction based at our premises

- Fully paid Health & Social Care qualifications and Social Care training including NVQ up to level 5

- Kick start your career with a free company phone and new starter kit

- Receive the recognition you deserve with our free professional uniform

- Support to claim uniform relief worth

125

per year

- Opportunity to work across our different social care services to progress your career further with Access Your Care or our commercial partners

- Workplace pension

Ready to Apply?

If you're passionate about care and coordination, and want to be part of a company that values compassion, professionalism, and teamwork -- apply today and help us deliver care that counts.

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Benefits:

Company events Company pension Employee discount Employee mentoring programme Free flu jabs Free parking Health & wellbeing programme On-site parking Referral programme Store discount
Physical Setting:

Homecare
Application question(s):

Are you available to work evenings and weekends when required? Do you require sponsorship to work in the UK?
Experience:

coordination : 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Location:

Weston-super-Mare BS24 8EE (required)
Work Location: In person

Reference ID: HCC010825