Job Description

Bron Afon Community Housing

Homes Engagement Officer

Spot Salary- 33,286 per annum

Fixed Term Role until 31st March 2026

Full Time-37 Hours per week

Bron Afon Community Housing has successfully secured funding from the Housing Support Grant for a Home Engagement Project Officer. We are looking for a motivated individual to play a key role in the development and delivery of an excellent Home Conditions service, ensuring that it is open and inclusive, actively engaging with and involving, all residents of Torfaen who are 18+ with an identified concern around their property condition.


The project aims to deliver a comprehensive needs led, Home Conditions service which enables the customer to, wherever possible, remain within their home and lead an independent, full and varied life.


Are you...

Experienced in providing support? Passionate about supporting others and making a difference to people's lives? Well organised and able to prioritise to manage a busy workload? Able to work effectively & efficiently under pressure, both autonomously and as part of a team? A person who has excellent interpersonal skills?

We are keen to hear from candidates who have experience of providing 121 support to customers who are experiencing difficulties with their mental health. Working with people in a trauma informed way, using a variety of interventions to identify needs and achieve positive outcomes.


Excited about the challenge? Think you can make a difference to the people of Torfaen. Want to know more about the role?


For an informal chat about the role please contact Lydia Parry on 07528965157.


The successful candidate will need an enhanced DBS check which we will arrange for you. You can find out more about this in the attached leaflet.



Wednesday 24 September 2025 at 12pm (midday)

Wednesday 01 October 2025



We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community.


We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves.