Job Description

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK's largest suppliers. Steeper's vision is to create life's turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

The Role:

We are currently recruiting for a motivated team player to join our company as a hospital administrator, working within our Orthotic/Prosthetic services in Leeds. We have clinics at Leeds General Infirmary/St James and Seacroft hospitals. This is a cross-site role that will be predominantly based at Seacroft, but the successful candidate will be required to work at other sites to cover annual leave/sickness, as and when required.

Responsibilities:

In this role you will act in a professional manner with patients, staff members and the public and ensure that all duties meet the quality and safety procedures laid down by the Company. Key duties include:

To work as part of the multi-disciplinary team both within the wider Orthotic/Prosthetic Service but in- particular within the satellite sites To provide a high standard of administrative/reception service to the patient and the department Check/enter patient details on PAS/Meditech and other systems Book all appointments on the appropriate clinician's diary whether request is from a patient attending clinic, a telephone request or a written request Book transport/interpreter as necessary for appointments. Ensure all appointment cancellations or amendments are noted with Transport/interpreter Services as necessary Process patient correspondence, letters, reports and other documentation Abide by the Company's health and safety policy while working in the office, ensuring your own safety and that of your colleagues.
The list above is not exhaustive.

What we are looking for:

Experience within a patient environment with appointment booking, phones and reception duties would be desirable; however, we welcome applications from individuals with other administration skills and experience, as full training will be provided using our recently updated skill matrix to monitor and reward progression.

Desirable Technical Skills

Capability to understand the range of products within the Prosthetic & Orthotic market after training.

High level of keying data accurately into database systems.

Familiar with PC based office IT.

Excellent customer services skills at an operating office level.

The ability to work in a team environment.

Desirable Behavioral Characteristics

Should demonstrate strength in the following areas:

Accuracy.

Effective written and oral communication skills including listening

What we offer in return:

Competitive salary

Incremental holiday allowance (rising with service)

Employee discount platform

Employee Assistance Programs

Qualification support

Refer a friend incentive

Cycle2work scheme

Subscription and registration fees paid e.g. HCPC

Continuous professional development plans with internal and external training and courses available

Due to the high volume of applications we anticipate we will receive for this role, in the event you have not heard from us within 14 days, we regret to inform you that you have been unsuccessful in your application.

Steeper is a proud disability confident employer and recipient of a recognised Investors in People accolade. Steeper is committed to valuing diversity and treating everyone who works for or wishes to work for us fairly. We will treat everyone with the same attention, courtesy and respect, regardless of age, impairment, ethnic origin, nationality, religion or belief, social class, sex, sexual orientation, gender reassignment, marital or civil partnership status, responsibility for dependents, pregnancy and maternity or trade union activity. Steeper is committed to act positively towards disabled people and we actively welcome applications from disabled people.

Job Types: Full-time, Permanent

Pay: Up to 24,000.00 per year

Benefits:

Company pension Cycle to work scheme Employee discount Referral programme
Work Location: In person

Reference ID: RAF1017