Job Description

Are you a confident and experienced catering professional with a passion for delivering excellent food services in a healthcare setting? We're looking for a Hospital Catering Services Manager to lead our catering operations, ensuring a safe, efficient, and high-quality service for patients, visitors, and staff.
This is a fantastic opportunity to lead a team that makes a real difference to the patient experience every day. You'll take ownership of all aspects of catering service provision-ensuring compliance with food safety regulations and delivering meals that meet dietary and nutritional needs, all within a caring and professional hospital environment.
This is a full-time position working, 37.5 hours a week with a combination of shifts, Monday to Sunday when the kitchen is open.
To have a virtual tour of our hospital please watch the video below:
What you'll be doing
As our Hospital Catering Services Manager, you will be:

• Leading the delivery of catering services across the site, ensuring consistent standards of hygiene, safety, and customer satisfaction.
• Managing a team of catering staff, overseeing training, rotas, performance, and day-to-day supervision.
• Ensuring compliance with food hygiene and health & safety legislation, including HACCP and Natashas Law.
• Working closely with the Dietetics and Clinical teams to ensure meals meet the individual dietary requirements of patients.
• Overseeing kitchen operations, food production, and meal distribution with a focus on continuous improvement.
• Managing stock control, ordering, and supplier relationships to maintain cost-effectiveness and service quality.
• Supporting the delivery of audits, inspections, and quality assurance frameworks including PLACE and CQC.
• Maintaining accurate records and documentation for compliance and governance.
• Promoting a culture of professionalism, respect, and care throughout the team.

What we'll look for in you
With your previous experience in a supervisory or managerial catering role, ideally within a healthcare or regulated setting, you will also have:

• Sound knowledge of food hygiene and safety regulations, including HACCP and COSHH.
• Strong leadership and people management skills, with experience in training and developing teams.
• Excellent communication skills and the ability to collaborate with clinical and non-clinical teams.
• High level of organisational and problem-solving ability in a fast-paced environment.
• Proficiency in stock control, kitchen operations, and food service delivery.
• Commitment to delivering safe, nutritious, and high-quality meals for patients and staff.
• Formal qualifications in Food Safety and/or Hospitality Management desirable
• Experience supporting external inspections or audits (e.g., CQC, EHO, PLACE) - desirable

What you can expect in return:

• A competitive salary based on experience
• Work 37.5 hours a week with a combination of shifts, Monday to Sunday
• An extensive range of wellbeing and lifestyle benefits
• 25 days holiday increasing with service up to a maximum of 29 days plus bank holidays
• Mandatory training through our excellent in-house education programme
• Be part of a supportive, collaborative team dedicated to excellence in patient care.
• The support you need to grow in your role and continue your professional development

If you have any questions, contact or call 07971030100
Applicants must have the right to work in the UK.
Location
Practice Plus Group Hospital Shepton Mallet
Position
Facilities and Hospitality
Advertising Salary
Depending on experience
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Free access to Reward Gateway discount scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
To be honest, this is the best place I have ever worked and I would like to stay with Practice Plus Group as long as possible. Practice Plus Group have been brilliant at understanding that I am going to be looking after my granddaughter, so it gives me a great work life balance.