Hospital Discharge Service Support Worker (full Time)

Crewe, ENG, GB, United Kingdom

Job Description

Please note that applicants must hold a full UK driving licence and have full eligibility to work in the UK. We are unable to sponsor or provide visas for this role.

If you would like to apply for this post please complete the application form at https://www.stpaulscentre.org.uk/jobs



This will be a permanent position until the fixed date of 31 March 2026 and may continue if the contract with Cheshire East Council is extended.

BACKGROUND

The service provides safe and supported discharge and settling in services to patients from Leighton and Macclesfield hospitals. A seven-day wrap around service ensures that patients who are isolated are supported to return to their home after a period of hospitalisation. This includes transport home from the hospital, a safety check on property and a needs assessment that leads to providing patients with the support they need to settle back at home. Within the support process patients are linked to wider services they may need. Working within a person-centred model the service seeks to ensure the best possible experience for patients that will also serve to reduce avoidable re-admission.

MAIN RESPONSIBILITIES

Referrals

Respond to and action referrals from CEC Community Connectors promptly, while working in close collaboration with the Extra Miles Service Lead. Undertake a Risk and Needs Assessment of each client as part of the support process and as the service is delivered.
Transport

Ensures vehicles are checked for safety prior to use and as per the procedures of the service. Ensures clients are safely seated in the vehicle and safely supported to enter their premises.
Residence Checks

Ensure the home environment is safe for the client to return to, checking for health and safety hazards and making sure there is electricity, heating and running water. Ensures the client is left with basic food supplies. Ensures clients are able to use their communication devices (phones etc). Provides follow up appointment if required to assess and deliver on needs.
Seven Day Support and Exit

If required, provide a 7-day support package including shopping/prescription collection, lifts to clinical appointments, organising the removal/changing around of furniture, changing/replacing soiled bedding, food parcels from St Paul's food bank and hot meals from The Wishing Well. As required, links clients with wider services offering bespoke or social support to provide ongoing support beyond our 7-day support package.
Health and Safety

Ensure all legal and H&S requirements are adhered to. Works according to the policies of St Paul's Centre and works to and contributes to the procedural framework developed for the Extra Miles Services. Uses a person-centred approach throughout, obtaining consent for service delivery ensuring clients have choice and options that create independence and maintain client safety.
Administration and Liaison

Immediately act on/relay any safety concerns to Cheshire East Community Connectors keeping Extra Miles Service Lead fully informed. Undertake the completion of electronic contemporaneous observational notes regarding the client's environment and wellbeing, ensuring these are submitted to the Community Connectors and the Extra Miles Services Manager immediately upon leaving the client, or at the earliest possible opportunity. Undertakes to meet weekly with the Service Manager and maintains strong communication links as required and submit weekly data statistics. Liaise with and support other Extra Miles team members, when required.
Your duties may be modified from time to time to suit the needs of the Trust.

Application Timeline

The job advertisement is open for applications until Wednesday, 24th September. Shortlisted candidates will be contacted on Friday, 26th September, and interviews will take place on Monday, 29th September.

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: 12.50 per hour

Expected hours: 37 per week

Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 24/09/2025

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Job Detail

  • Job Id
    JD3725606
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Crewe, ENG, GB, United Kingdom
  • Education
    Not mentioned