Job Description

Overview:

The Royal International Air Tattoo has been running for over 50 years and is staged in support of the Royal Air Force Charitable Trust. The Royal Air Force Charitable Trust's vision is to ignite the passion for aviation and space, and inspire young minds upwards. Empowering them with the knowledge, skills, inclusive opportunities and experiences to aspire and pursue a rewarding and innovative career in the field of aerospace.

We are seeking a dynamic and personable Hospitality and Event Administrator who can inspire confidence, ambition, and purpose. In this role, you will support the delivery of first-class corporate hospitality and events at RIAT, working closely with clients, contractors, volunteers, and internal teams. You will play a vital part in ensuring the smooth running of hospitality operations, with a proactive and organised approach, strong stakeholder engagement, and a commitment to operational excellence.

Duties:

The main duties of the role would be:

Support the Hospitality Chalet Executive in the planning, organisation and delivery of the corporate hospitality chalets at RIAT, liaising directly with clients on their individual requirements, providing an account management role to them as required. Provide administrative support to the Corporate Events Manager on specific tasks related to the planning, organisation and delivery of corporate events at RIAT. Liaising with the Ground Operations team to support the chalet structure build. Liaising with the IT dept to help deliver the chalet IT infrastructure laydown plan. Liaising with contractors involved in the delivery of the operation to include caterers, furniture suppliers, tentage providers, and infrastructure requirements. Liaising with and support all sub-contractors of the clients. Co-ordinating the logging, security and storage of all chalet and event equipment in stores inc signs. The capture, co-ordination, delivery and log of extra client requirements, as requested, and tracking spend accordingly. Support the administration of all post show invoicing. Raise purchase orders and code appropriately. Support the People & Sustainability department in the recruitment process for volunteers. Responsible for interviewing team members required to meet the business needs for the delivery of the chalets. Co-ordinate the administration, process, and distribution of all relevant stakeholder passes for hospitality clients, contractors and their chalet guests, and provide checks and assurance on all accreditation material. Support the production of Health and Safety Risk Assessments as required and associated briefing documentation. Support new processes and opportunities to continually improve the chalet operation including undertaking benchmarking exercises to deliver best practice and a top quality offer.

About you

:

We are looking for a well-organised, proactive, and personable individual educated to at least

'A' Level standard

, with a solid foundation in

hospitality and event management

. You should have

experience in client relationship management

, organising events, supporting

contracting and tender processes

, and working effectively with

volunteers

. Proficiency in

Microsoft Word, Excel, and Outlook

, along with strong numeracy and literacy, is essential.

The ideal candidate will possess

strong organisational skills

, the ability to

work independently or as part of a team

, and be confident in

managing time, planning, and prioritising tasks

. You should bring practical experience in

basic accounting, purchase orders, and invoicing

, as well as skills in

negotiation, purchasing

, and

problem solving

.

We value individuals who can

remain calm under pressure

, handle

conflicting demands

, and demonstrate a

flexible and proactive

approach to their work. A

team player

with a

commitment to excellence

, you should be

customer service-oriented

, take

pride in your work

, and always

put safety first

. A

personable and confident

manner is key to succeeding in this role and contributing positively to our team and events.

What We Will Offer:

A competitive salary is accompanied by pension, private healthcare and 4x life assurance, we also hold staff wellbeing and social events throughout the year. You will also be given two complimentary tickets to The Royal International Air Tattoo and a staff discount of 50% for an additional six.

In order to apply, please submit a comprehensive CV along with a covering letter which sets out your interests in the role and encapsulates the aspects of your experience. Closing date 31st October 2025

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Benefits:

Company pension Cycle to work scheme On-site parking Private medical insurance
Work Location: In person