Job Description

Who we are
Welcome to Ascot where tradition meets innovation and excitement is the heartbeat of our business.
We are a destination for over 500,000 guests each year where passion, elegance, and celebration converge and it is our team of behind-the-scenes heroes that bring every intricate detail to life.
As one of the world's leading racecourses, Ascot is renowned for its rich heritage spanning over 300 years. But we are not bound by the past; we're driven by the pursuit of excellence in everything we do.
From hosting our flagship event, Royal Ascot, to pioneering sustainable practices, we are committed to building a Global lifestyle brand, wrapped around the world class horse racing we run.
At Ascot we believe in preserving the beauty of our surroundings and minimising our ecological footprint. From eco-friendly initiatives to community engagement programs, we strive to make a positive impact on both the environment and the lives of those around us.
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What we are looking for
We are currently seeking a Hospitality and Sponsorship Co-ordinator - FTC to join our Sales team, based in our offices at the racecourse in Ascot, Berkshire.
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This is a full time, temporary role from January to end June 2026.
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What you'll be doing
Racing/Partnership Operations

• Support the Hospitality Operations Manager with the planning and on-day delivery of Royal Ascot and Ascot Racedays across Fine Dining
• Support the Hospitality Operations Manager organise and act on pre-raceday information, such as catering requirements, branding allocations, digital presence, racecard advertising, race trophies & 'Best Turned Out' awards
• Liaise with and look after sponsors on racedays, including assisting with the judging of best turned-out horse awards, trophy presentations?
• Deliver table plans, box plans & dispatch reports to assist with the build-up of a raceday
• Manage all customer dietary requirements and log on the Fine Dining/Ticketing/CRM systems
• Report on all debtors and keep sales team aware of unpaid orders
• Be confident in dealing with customers either on the phone or face-to-face
• Assist the Hospitality Operations Manager in managing and delivery inventory on the Fine Dining Sales System
• Liaise closely with 1711 (catering team), to ensure smooth delivery of fine dining

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Sales/Agency Administration

• Support the Agency Sales Manager in delivering fine dining bookings
• Process payments as required on booking system
• Assist where required with dispatching all Fine Dining packages
• Chase outstanding payments and Royal Enclosure forms

Skills and experience you can bring

• Experience in an administrative role

• Comfortable in a client facing role
• High standard of oral and written communication at all levels
• Computer literate with a good standard of ICT knowledge including Microsoft Office & Excel

What you can expect from us

• A best-in-class welcome with a tailored induction and racecourse tour, as well as a wide range of training schemes to help with your learning and development
• ?Access to a range of wellbeing support for yourself and your family including a dedicated Employee Assistance Programme and Healthcare support app with 24/7 virtual GP access
• ?Opportunity to make an impact in our Volunteer week with a day out of the office to support local community and charity partners
• ?Time Off in Lieu (toil) for working race days
• ?Clothing and hat hire
• ?Complimentary race day entry for friends and family
• ?Exclusive discounts in local shops and cafes
• ?Exclusive discounts from selected partner brands and suppliers

And let's not forget, invitations to our monthly social nights as well as annual parties and afternoon-teas to celebrate our most special occasions throughout the year.
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What sets us apart from the rest
We take pride in our commitments to make a positive change for now and future generations to come, whether through our Diversity and Inclusion strategy and training programmes, our award-winning 'Racing To Zero' sustainability actions, or our forward-thinking employee benefits including flexible working and menopause policies, as well as health and EAP support access.
Our Diversity and Inclusion Vision
We are committed to ensuring guests from all backgrounds and communities feel welcome at the Racecourse and are working to ensure our internal teams are nurtured within a supportive and inclusive environment. Our mission is to eliminate discrimination and prejudice of any kind at our venue and throughout our business. By educating and implementing meaningful actions across all that we do, we can make certain that Ascot is a place for everyone to enjoy.
As an equal opportunities employer, Ascot Racecourse is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our company.
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Closing Date
The closing date for this vacancy is 28 November 2025. We reserve the right to close this vacancy early should a suitable candidate be identified.
For assistance with your application or should you require an alternative application format, please contact
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Closing Date
28/11/2025
Location
Ascot Racecourse Ltd (ARL)
Department
Sales
Job Title
Hospitality and Sponsorship Co-ordinator - FTC
City
Ascot, Berkshire

Skills Required