Job Description

Main purpose of the job:

To deliver great service to all customers.

To work with the hospitality team to ensure all service requirements are properly delivered on time and to a high standard.

Key Result Areas:

Food Preparation and Production

Ensure that the Hospitality catering is presented and served to a high standard and in a timely manner Ensure all Hospitality is set up to a professional standard and delivered on time Ensure all Hospitality equipment is clean and properly stored Maintain sufficient availability of all provisions throughout the service period Maximise all opportunities to reflect a professional image of the company Ensure appropriate accompaniments and garnishes are offered
Hygiene, Health and Safety

Fulfil all cleaning tasks as identified by the cleaning schedule using the appropriate cleaning materials in a safe and responsible manner Report any equipment and/or building fabric faults and any hygiene, health and safety hazards to the Hospitality Manager or Supervisor Maintain excellent personal hygiene Wear the correct uniform ensuring it is cleaned and pressed Wear Personal Protective Equipment, as required, when carrying out specific duties Comply with all Company hygiene and health & safety procedures ensuring compliance with the company Health, safety and food safety manual
Customer Service

To smile and adopt a welcoming attitude to all customers and visitors Acknowledge and treat all customers and clients in a polite and professional manner referring them to the Hospitality Manager where necessary To ensure all the events spaces/ venue hire spaces are clean and tidy at all times and pay attention to the overall environment making it inviting for our clients Address all comments in a positive manner Maintain discretion at all times Communicate client/customer feedback to the Hospitality Manager
Team Effectiveness

To be an active member of the hospitality team supporting colleagues in the delivery of the overall contract To attend all necessary training courses and team meetings as required by your manager To ensure you work to the defined standards of Graysons and the client, asking for guidance and clarification as necessary
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Pay: 13.85 per hour

Expected hours: 20 - 60 per week

Work Location: In person