Job Description

ISS
Hospitality Food Host
Location: London, E14 5HP
Hours of work: 40
Working Pattern: Monday - Friday
Contract Type: Permanent
Hourly Rate: 15.24
Are you friendly, outgoing, and passionate about delivering great service? As a Hospitality Food Host with ISS UK, you'll be an ambassador for both ISS and our clients, creating exceptional experiences for everyone who visits the workplace.
You'll bring energy, warmth, and professionalism to every interaction, helping to foster a positive, engaging, and inclusive environment where guests and colleagues feel welcome, valued, and inspired.
The Role

• Create a positive and memorable experience for guests and colleagues.
• Deliver outstanding customer service and confidently handle guest queries.
• Build rapport and strong relationships with clients, customers, and team members.
• Develop knowledge of the site, promoting food services, destinations, and activities.
• Identify opportunities to enhance the workplace experience and culture.
• Act as an informed ambassador during tours and events, sharing site insights.
• Support your team to ensure smooth, high-quality service at all times.

About You

• Excellent customer service and interpersonal skills.
• Friendly, confident, and approachable with a professional attitude.
• A proactive team player who can also work independently.
• Strong attention to detail and willingness to go the extra mile.
• Good IT skills, including familiarity with MS Office.
• A genuine passion for hospitality and creating exceptional experiences.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
To find out more about what we do click here -

Skills Required