Job Description

About Us

The Prince & Princess of Wales Hospice is a well-established and highly regarded charity located in the heart of Bellahouston Park, Glasgow. We provide expert palliative care to individuals living with life-limiting, progressive illnesses, while offering compassionate support to their families and carers.

We are currently seeking a dedicated and experienced

Hospitality Manager

to lead our hospitality services. In this pivotal role, you will oversee the day-to-day operations of our venue, ensuring that every patient, family member, and visitor receives outstanding service in a warm and welcoming environment.

Key Responsibilities:

Business development - generate income streams
Customer experience - uphold exceptional service standards

Budget management - ensuring financial efficiency and profitability

Marketing and promotion - use social media platforms to attract new and existing customers

Quality control - continue to improve existing services

What We're Looking For:

Proven experience in hospitality management

Strong leadership and communication skills with a hands-on, team-focused approach

A passion for delivering exceptional customer experience

Highly organised, proactive, and calm under pressure

Sound knowledge of health & safety and licensing regulations

Important Information

Please note that we do not hold a Sponsorship Licence and are therefore unable to consider applications from individuals who do not have the legal right to work in the UK.

Make a Difference

Join us in our mission to deliver outstanding care and support to patients and families. Apply today and become part of something truly special at The Prince & Princess of Wales Hospice.

Job Type: Part-time

Pay: 21,192.00 per year

Expected hours: 20 per week

Benefits:

Company pension Free parking Life insurance On-site parking
Work Location: In person