Job Description

Overview

We are seeking enthusiastic and dedicated Hospitality Team Members to join our dynamic team. As a vital part of our hospitality environment, you will be responsible for ensuring that our guests have an exceptional experience from the moment they arrive until they depart. This role is ideal for individuals who are passionate about customer service and thrive in a fast-paced setting.

Duties

Greet and welcome guests with a warm and friendly attitude. Assist guests with their inquiries and provide information about services and facilities. Maintain cleanliness and organisation in all areas of the hospitality environment, including dining areas, reception, and guest facilities. Collaborate with team members to ensure smooth operations and high-quality service delivery. Handle guest complaints or concerns with professionalism and resolve issues promptly. Adhere to health and safety regulations, ensuring a safe environment for both guests and staff.

Skills

Excellent communication skills, both verbal and written, with a strong focus on customer service. Ability to work effectively within a team as well as independently when needed. Strong organisational skills with attention to detail in all tasks undertaken. Flexibility to adapt to changing situations and handle multiple tasks efficiently. Previous experience in hospitality or customer service is advantageous but not essential; a positive attitude is key. Basic knowledge of health and safety practices within the hospitality sector is beneficial. Join us in creating memorable experiences for our guests while working in a supportive and engaging environment
Food Hygiene Level 1 certificate will be required for this position.

IMMEDIATE STARTS AVAILABLE

If you think this role is suitable for you please get in touch with our team.

INDR

Pay: 12.21 per hour

Schedule:

Day shift
Work Location: In person

Application deadline: 10/08/2025
Reference ID: SOUTHAMPTONHOSP