Job Description

Are you passionate about hospitality and creating memorable guest experiences? The Soho Hotel, part of the renowned Firmdale Hotels group, is seeking an enthusiastic Host to join our highly successful Restaurant team. At The Soho Hotel, we pride ourselves on delivering exceptional service in a vibrant and welcoming atmosphere. As a member of our team, you'll be at the heart of our restaurant, ensuring every guest feels special from the moment they arrive.


The Soho Hotel is a cornerstone of Firmdale Hotels, known for its unique design, luxurious comfort, and outstanding service. We are committed to creating a work environment where our employees can thrive and grow professionally. Joining us means becoming part of a team that values creativity, dedication, and a passion for hospitality.


As a Host, you will be the face of our restaurant, responsible for providing a warm and inviting welcome to all our guests.

Responsibilities:

Greeting guests with a friendly and inspirational manner Building effortless relationships with guests to ensure a personalised dining experience Managing reservations and seating arrangements efficiently Coordinating with the restaurant team to ensure smooth service flow Handling guest inquiries and providing detailed information about the menu and services Maintaining a high standard of cleanliness and organisation in the hosting area Assisting in creating a memorable and enjoyable dining experience for all guests

What you Need:

A keen willingness to work as part of a dynamic team Experience in a similar environment is desirable but not essential Excellent customer service skills A passion for detail and commitment to excellence Enthusiasm and a positive attitude

What We Offer:

Competitive hourly rate of 16 - 17 inclusive of service charge. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.


We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Proud winners of The Times Best Places to Work for both 2024 and 2025 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Haymarket Hotel & The Soho Hotel - One AA Rosette for Culinary Excellence and AA Breakfast Award 2025 Covent Garden Hotel - One AA Rosette for Culinary Excellence 2025 Dorset Square Hotel - AA Breakfast Award 2025 Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel - Two Michelin Keys 2024 Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel - One Michelin Key 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/


Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.





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