Job Description

Job Title:

Host

Department:

The Olive Tree Restaurant

Location:

Celtic Manor Resort, Newport, NP18 1HQ

Contract Type:

Permanent

Hours:

37.5 hours per week (5 out of 7 days, including weekends)

Pay:

12.32 per hour + exceptional benefits

Job ID:

REQ5929

Be the Face of Exceptional Hospitality

Step into the spotlight and become one of our Hospitality Heroes at the Olive Tree -- a vibrant Mediterranean-inspired restaurant nestled within the iconic Celtic Manor Resort. This is your chance to be part of the 'Greatest Story in Hospitality', where every guest experience is a chapter worth remembering.

What Makes You Our Ideal Host?

We're looking for someone who brings warmth, professionalism, and a passion for hospitality. You'll thrive in a fast-paced, luxury environment and love making people feel welcome.

You'll ideally have:

Experience in a 4 or 5 food & beverage setting

Basic food and wine knowledge

A genuine interest in the hospitality industry

Flexibility to work varied hours

Impeccable grooming and presentation

Your Role in Creating Memorable Moments

As a Host, you'll be the first smile our guests see and the last impression they remember. You'll:

Welcome guests warmly and manage reservations

Support private functions and events

Provide expert knowledge on our food and drink offerings

Stay calm and collected during busy service periods

Handle billing, calls, and behind-the-scenes coordination

Collaborate with your team to deliver seamless service

Why You'll Love Working With Us

We believe in recognising and rewarding our team. As part of the Celtic Collection, you'll enjoy:

Career development from day one

Discounts on dining, hotel stays, and leisure membership

Free virtual GP appointments and 24/7 wellbeing support

NEST pension scheme

Staff social events and appreciation awards

A welcoming, inclusive, and growth-focused culture

Grow With Us

At the Celtic Collection, we empower our team to thrive. You'll be able to say:

"I'm trained and supported to do my best work."

"I'm proud to be part of this team and would recommend it to others."

"I work in a positive, inclusive environment where my ideas matter."

"I'm encouraged to learn, grow, and try new things."

"I'm recognised and thanked for the work I do."

"I understand our ambition and contribute to it every day."

Important Info

We may close applications early if we receive high interest. All applicants must have the right to live and work in the UK. Proof of eligibility will be required. The Celtic Collection is proud to be an equal opportunities employer.