Job Description

Working Hours

4 nights per week Monday to Sunday. 3 nights 10pm-7am and 1 night 11pm-7am on a rolling rota

About our Charity, Goleudy

Goleudy is a charity that works tirelessly to prevent homelessness by providing housing, creating opportunities, and tackling poverty and social exclusion. Our mission is to improve the lives of people who are threatened with or experience homelessness, a housing crisis, mental health issues, and trauma.Goleudy has developed its own unique PIE (psychologically informed environment) framework, is rooted in the principles, assumptions, and techniques of 'solution-focused practice' (SFP), a socially constructed form of therapeutic work. Full training is provided, and candidates will need to commit to this approach and be prepared to work in this way. We will support you to develop your skills in SFP as part of their employment with us.

About the Hostel Support Worker Role

Goleudy supports individuals aged 18+ who are homeless or at risk of becoming homeless in Swansea. We offer a direct-access rapid rehousing project with rooms and emergency beds. Our aim is to support individuals to find their own accommodation.

The Benefits you will receive when working for Goleudy:

26 days annual leave with incremental rises taking you to 33 days by year 4, in addition to UK bank holidays. Non-contributory Healthcare Cash Plan. Contributory Pension Scheme. Group Life Assurance Policy. Paid mileage when driving for work purposes. Learning and Development Opportunities. Employee Discounts. Colleague Referral Scheme.

Duties of a Hostel Support Worker

You will work closely with residents to identify their goals and aspirations. The role will also include supporting people with:

Debts, arrears and benefits Searching for alternative accommodation Housing Support and Advice Trauma-Informed and Solution Focus approach to person-centred support

Required skills for a Hostel Support Worker

Positive attitude towards personal resilience and working with people who face multiple disadvantages/exclusions Organised with excellent time management skills and able to work flexibly across several project types and client groups Excellent written and verbal communication skills with the ability to understand and explain complex issues succinctly to clients, colleagues, and managers Knowledge or background of working with people in housing, support, social care, health, education or other voluntary sector settings. Interest in housing-related support services and the wider social issues of homelessness, health, mental health, substance use, criminal justice and benefit/welfare system.

Project Postcode for the Hostel Support Worker

Bridgend CF31 3NY

Job Types: Full-time, Permanent

Pay: 23,797.00 per year

Benefits:

Company pension
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 13/06/2025
Reference ID: J1