Job Description

Overview

We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional service. This role is essential in creating a positive dining experience and requires excellent communication skills and a passion for hospitality.

Duties

Greet guests warmly upon arrival and escort them to their tables. Manage reservations and maintain an organised seating chart to optimise table turnover. Provide menus and inform guests about daily specials or promotions. Answer phone calls with proper etiquette, taking reservations and providing information about the restaurant. Assist in maintaining cleanliness and organisation of the front-of-house area. Collaborate with servers and kitchen staff to ensure smooth operations during service. Handle guest inquiries and complaints promptly, ensuring satisfaction at all times.

Experience

Previous restaurant or hotel experience is preferred, showcasing a background in guest services. Strong communication skills are essential for effective interaction with guests and team members. A background in serving or hospitality will be advantageous, enhancing the overall guest experience. Familiarity with phone etiquette is necessary for managing reservations and inquiries professionally. If you are passionate about providing outstanding service in a vibrant environment, we encourage you to apply for this exciting opportunity as a Host/Host.
Job Type: Part-time

Pay: 11.50-12.21 per hour

Expected hours: 8 per week

Benefits:

Company events Company pension Discounted or free food Employee discount
Work Location: In person