Job Description

About Us:

At Seagoe Hotel, we pride ourselves on offering exceptional service and creating unforgettable guest experiences. We're looking for a warm, professional, and detail-oriented

Hotel Receptionist

to join our front desk team and be the first point of contact for our valued guests.

Key Responsibilities:

Greet and welcome guests with a friendly, professional attitude Handle check-in and check-out procedures efficiently Answer phone calls and respond to guest inquiries in person and via email Manage reservations, cancellations, and room allocations Process payments and maintain accurate records Provide information about hotel services, local attractions, and travel directions Address guest concerns promptly and escalate when necessary Collaborate with housekeeping and other departments to ensure smooth operations

Requirements:

Previous experience in a receptionist, front desk, or customer service role (hospitality experience preferred) Excellent communication and interpersonal skills Strong organisational abilities and attention to detail Proficiency with hotel booking systems and basic computer skills Ability to handle busy periods calmly and professionally Flexibility to work shifts, including evenings, weekends, and holidays
Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Discounted or free food On-site parking
Work Location: In person