Job Description

Sloane Square Hotel

is a 4Hotel in one of the chicest postcodes in London. Right in the heart of Chelsea with 100 elegant bedrooms, Lounge, and Nightclub.
We are looking for a FUN, PASSIONATE & WELCOMING full-time Hotel Receptionist who wants to join a FANTASTIC TEAM. You will be required to work weekdays and weekends.

Reporting to the Reception Manager, the Hotel Receptionist is responsible for:

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Builds and maintains effective working relationships whilst promoting the company culture and values Greet guests and visitors warmly and make them feel welcome and attended to Answer phones take message from potential guests in a timely and respectful manner Anticipate guests needs to accommodate them and provide an exceptional guest experience Working with the Duty Manager on a daily basis to best serve our guests

Requirements of Hotel Receptionist

Smart appearance Friendly manner High level communication skills Customer service experience Mature approach to customer service and safety/security issues Proficient in English Maintains a good energy level Self-motivated Punctual

Requirements:

Must have valid right to work in UK

Hotel experience

in a front office or reservations role

Fluent spoken and written English Clear thinker with excellent communication abilities and attention to detail Knowledge of Protel PMS System an advantage but not mandatory Flexible to work weekends

The Package

Fulltime or Casual contract : 40 hours per week 26,998 annual salary based on FT Incentive/commission scheme (performance based) Health plan options (basic plan included for all employees) Meal on duty Staff discounts Anniversary bonus each year
f you are interested in the Hotel Receptionist position, please send us a copy of your CV by clicking the Apply tab.

Pay: 12.98 per hour

Benefits:

Company events Discounted or free food Employee discount Referral programme
Experience:

Hotel reception or reservations: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person