Job Description

The Original Manor House Hotel on Dartmoor nestled in a secluded valley beneath the wild tors of Dartmoor National Park, Lewtrenchard Manor is a grand Jacobean manor has currently reopened.

Job Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment.

Duties

Greet and welcome visitors in a warm and professional manner. Drive revenue through all available channels and outlets Answer incoming phone calls with excellent phone etiquette, directing calls to the appropriate personnel. Manage scheduling and appointments using office software. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our systems. Manage and control guest accounts ensuring that accurate payments and ledgers Assist with clerical duties as required Maintain an organised reception area, ensuring it is tidy and presentable at all times. Support administrative functions as needed, including handling correspondence and managing office supplies.

Requirements

Proven experience as a hotel receptionist is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Excellent verbal and written communication skills. Familiarity with data entry processes and attention to detail is essential. Ability to work independently as well as part of a team in a fast-paced environment. A positive attitude with a commitment to providing outstanding customer service.
If you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this position!

Job Types: Full-time, Permanent

Pay: Up to 12.50 per hour

Benefits:

Discounted or free food Employee discount On-site parking
Ability to commute/relocate:

Okehampton EX20 4PN: reliably commute or plan to relocate before starting work (required)
Experience:

hotel receptionist: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person