Job Description

Job Summary:
We are seeking a Hotel Receptionist to join our team. The ideal candidate should have a passion for hospitality and excellent communication skills to provide exceptional guest services.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently, ensuring all relevant information is provided
- Handle guest inquiries and provide accurate information about hotel services and amenities
- Manage reservations and cancellations effectively
- Maintain a tidy and organized front desk area
- Assist with administrative tasks such as answering phone calls, emails, and handling guest requests promptly

This position is 5/7 Shifts are 06.45 -15.15 and 15.15 to 2300 and Includes some weekends, the rota is done 2 weeks in advance.

Experience:
- Previous experience in a hotel receptionist role is essential
- Proficiency in phone etiquette and customer service practices
- Bilingual proficiency is a plus
- Knowledge of hospitality industry standards and procedures
- Multilingual skills are advantageous

Joining our team offers the opportunity to work in a dynamic hospitality environment, providing valuable experience in guest services. If you are passionate about delivering exceptional customer service in a hotel setting, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: 12.21 per hour

Benefits:

Discounted or free food Employee discount Free parking
Work Location: In person