Hotel Receptionist/administrator

London, ENG, GB, United Kingdom

Job Description

Job Overview


We are looking for a warm, professional, and customer-focused Receptionist to join our team. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming environment while delivering exceptional service. This position requires strong communication skills, a friendly demeanor, and the ability to manage multiple responsibilities with efficiency and care.

Key Responsibilities



Greet and assist guests upon arrival, ensuring a positive and lasting first impression. Answer and direct incoming calls with courtesy and professionalism. Maintain a clean, organized, and presentable reception area at all times. Provide information and assistance regarding services, facilities, and local attractions. Coordinate appointments and manage staff calendars. Perform general administrative duties, including filing, data entry, and correspondence management. Work collaboratively with other departments to ensure smooth guest experiences. Safeguard sensitive information in compliance with company policies.

Skills & Qualifications



Excellent verbal communication and phone etiquette. Bilingual or multilingual abilities are highly valued to serve a diverse clientele. Previous hospitality or guest services experience, especially in a hotel setting, is preferred. Strong interpersonal skills with a welcoming and approachable attitude. Ability to multitask and stay detail-oriented in a fast-paced environment. Proficiency in office equipment and relevant software applications.
If you are enthusiastic about delivering exceptional customer service and thrive in a dynamic setting, we invite you to apply for this exciting opportunity as a Receptionist.

Job Type: Full-time

Pay: 25,000.00-26,000.00 per year

Benefits:

Company pension
Work Location: In person

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Job Detail

  • Job Id
    JD3966023
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned