Hotel Receptionist/reservationist

Lytham St. Annes, ENG, GB, United Kingdom

Job Description

Hotel Receptionist - Reservations Specialist

The Dalmeny Resort Hotel



We're looking for a

friendly and detail-oriented Hotel Receptionist - Reservations Specialist

to join our front-of-house team. In this role, you'll be the first point of contact for our guests, managing bookings, check-ins/outs, and delivering the first-class service we're known for.

What You'll Do

Handle reservations via phone, email, and online platforms Provide guests with information on rooms, rates, and amenities Manage check-ins and check-outs efficiently Update booking systems and coordinate with other departments Resolve guest enquiries and issues with professionalism
About You

Previous hotel reception/reservations experience preferred Strong communication and multitasking skills Confident using Microsoft Office; Guestline knowledge a plus Flexible to work shifts, including weekends and holidays Passionate about hospitality and customer service
What We Offer

Competitive salary & benefits Opportunities for career growth Supportive team environment Staff discounts and perks
Apply with your CV and cover letter via Indeed or email

hr@dalmenyhotel.co.uk

.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 32 - 40 per week

Benefits:

Company events Company pension Discounted or free food Employee discount Gym membership
Experience:

Hotel Relynx property management system: 1 year (required) Hotel Front Office: 1 year (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3891678
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lytham St. Annes, ENG, GB, United Kingdom
  • Education
    Not mentioned