We are seeking a professional and welcoming Hotel Representative to join our team. The ideal candidate will serve as the first point of contact for guests, ensuring a positive and memorable experience. This role involves providing exceptional guest services, handling enquiries, and maintaining the high standards of our hospitality environment. Fluency in multiple languages and excellent communication skills are highly desirable to cater to our diverse clientele. The position offers an engaging opportunity for individuals passionate about hospitality and guest relations.
Responsibilities
Greet guests warmly upon arrival and assist with check-in procedures
Provide information about hotel facilities, services, and local attractions
Handle guest enquiries efficiently
Address guest concerns promptly and escalate issues when necessary to ensure satisfaction
Maintain a neat and organised reception area at all times
Collaborate with other hotel departments to ensure seamless guest experiences
Assist in administrative tasks such as data entry and reporting as required
Uphold high standards of hospitality and professionalism at all times
Qualifications
Proven experience in hotel or guest services is preferred but not essential; training will be provided
Multilingual or bilingual abilities are highly advantageous to serve a diverse clientele
Excellent communication skills with strong phone etiquette
Demonstrated organisational skills and attention to detail
Friendly, approachable demeanour with a passion for hospitality and guest satisfaction
Ability to work well under pressure in a fast-paced environment
Flexibility to work various shifts including evenings and weekends if required
This role offers an excellent opportunity for individuals eager to develop their career within the hospitality industry while delivering outstanding service to guests. We value professionalism, enthusiasm, and a genuine desire to create positive experiences for our visitors.
!! THIS JOB IS IN KAVOS, GREECE, TICKET NOT PAID FOR... ACCOMIDATION AND FOOD PROVIDED!!
Available for different contract from April through to October