Job Description

Are you someone who takes pride in creating clean, welcoming spaces? Do you enjoy working as part of a friendly, supportive team in a beautiful setting? At Shrigley Hall Hotel & Spa, we're looking for dedicated and reliable Room Attendants to help us deliver exceptional guest experiences every single day.

Set in the stunning countryside on the edge of the Peak District, Shrigley Hall isn't just a hotel, it's a place where memories are made, and where every team member plays a vital role in making our guests feel right at home. If you're someone who loves a tidy room, has a good eye for detail, and enjoys keeping things running smoothly behind the scenes, we'd love to welcome you to the team.

Key Responsibilities:

Clean and maintain all public areas, toilets, meeting/function rooms, and other assigned spaces to the standards outlined in the Housekeeping SOP. Prioritize cleaning duties based on daily function sheets and guest requirements. Supervise and allocate tasks to public area cleaners, linen porters, and work experience students. Monitor and inspect the cleanliness and service standards of guest rooms and public areas, taking corrective action as needed. Report discrepancies, malfunctions, or maintenance issues to the Housekeeper or Maintenance Department promptly. Ensure all allocated rooms and public areas are cleaned and serviced to the required standard. Act as a self-checker, maintaining consistently high standards without regular supervision. Pay particular attention to the needs of VIP guests and premium room requirements. Assist with guest room servicing as needed, maintaining a "hands-on" approach during busy periods. Ensure the security of guest property and report any suspicious activity immediately. Handle and store lost property in accordance with hotel policy. Adhere to all health and safety, hygiene, fire, and security regulations. Use cleaning materials safely and economically as directed by the Housekeeper. Keep all housekeeping storerooms and cupboards clean, organized, and secure, minimizing waste and damage. Communicate guest complaints, non-arrivals, or rooms not requiring service to the Housekeeper or relevant departments. Promptly hand over ready rooms to Reception for guest check-in. Attend all required training sessions and staff meetings. Uphold the company's image through a high standard of personal appearance and professional behavior. Support new team members through guidance and on-the-job training as required.
Apply now and become a valued part of the Shrigley Hall team where your hard work truly makes a difference.

Pay: 12.21 per hour

Expected hours: 1 - 40 per week

Benefits:

Cycle to work scheme Discounted or free food Employee discount Free parking On-site gym On-site parking
Work Location: In person