Hotel Team Leader
Job Description
Company Description
Ibis Styles Southwark is equipped with our very own stylish bar and is home to 154 spacious, creatively decorated bedrooms including eight modern suites s well as meeting space.
The Multiskilled Hotel Team Leader welcomes the guests and provides support and leadership to all Reception and F&B Team Members.
They contribute to guest's satisfaction by providing high quality services with a warm and friendly approach.
Behaves and acts in an exemplary fashion, embodying the brand mindset
Supervise the teams of Front Office and Food and Beverage Department, helping them improve their skills and providing support for career development
Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
Conveys the hotel's image through his/her attitude, professionalism and involvement in the field
Ensures that all products served to guests conform to standard and are of good quality
Develops revenue and profit margins
Helps the hotel meet its targets
Provides information for guests within his/her field of competence or directs them to the right person
Remains polite and courteous at all times whatever customers may request
Handling any complaints immediately and sensibly, and keeps the manager informed
Qualifications
The job is right for you if you:
Have great organisational skills
Can multitask
Can keep the team motivated
Additional Information
Why join us?
Personal development programs Complimentary meals on duty and uniforms Worldwide travel perks Pension scheme 28 days holidays including bank holidays (increasing yearly) Apprenticeship scheme
Information on the processing of your personal data
The personal data collected in the context of your application will be kept for a period of up to six months after our last contact, unless you request its deletion by writing to the Data Privacy Team at AccorInvest UK, 10 Hammersmith Grove, London W6 7AP, or by sending an e-mail to gdpr_uk@accorinvest.com.
We take all necessary precautions to preserve the security, confidentiality and integrity of the personal data we collect and to avoid any misuse of it.
You have the right to exercise, in the circumstances defined by applicable law (in particular, the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018), your rights of access, rectification, deletion and portability in respect of your personal data, as well as the right to request the limitation, or to oppose the processing, of it. These rights may be exercised by writing to the Data Privacy Team at AccorInvest UK, 10 Hammersmith Grove, London W6 7AP, or by sending an e-mail to gdpr_uk@accorinvest.com.
Full information on the processing of candidates' personal data is available in our Employee Privacy Policy.
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Job Detail
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Job IdJD3302814
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned