To ensure the service is kept clean and tidy for clients and staff ensuring housekeeping duties are carried out timeously and in line with best practice to maintain a safe environment.
Responsible To:
Hospitality Manager
Requirements Knowledge & Skills:
1. To deliver housekeeping duties to a high standard to ensure safety
2. Ensure an understanding of good health and safety practice.
3. Promote infection control in your practice
4. Clear and professional communication skills.
Abilities:
1. The ability to express self verbally and in writing.
2. The ability to follow written and oral instructions.
3. The ability to work as part of a team delivering a high standard of hospitality to clients during their stay.
4. The ability to develop good working relationships with clients and colleagues.
5. The ability to adapt to meet the needs of the service in terms of admissions / room transfers.
6. The ability to maintain professional boundaries.
Practice:
1. Prepare client rooms to a high standard for new admissions to the service completing bedroom preparation checklists.
2. Carry out room, bed linen and towel changes as and when required.
3. Follow safe laundry practice for used / soiled laundry.
4. Ensure appropriate signage is in place such as wet floor signs etc when carrying out duties.
5. Ensure all communal areas and offices are kept clean and tidy.
6. Ensure kitchen, bathroom and toilet areas are kept clean and hygienic using appropriate equipment and cleaning agents.
7. Follow COSHH guidance in the use of chemicals for cleaning
8. Follow local protocols in relation to specific infection control measures (IPC).
9. Ensure cleaning equipment and chemicals are stored securely in line with H&S best practice.
10. Ensure any correct protective equipment such as gloves, aprons or masks are worn to prevent cross infection or needlestick injuries.
11. Complete daily, weekly and monthly housekeeping duties as per housekeeping schedule and ensure good record keeping for auditing.
12. Assist in compiling lists of housekeeping stock orders.
13. Report concerns regarding client's standard of room, welfare or healthy and safety to the Hospitality and Registered Manager.
14. Respond appropriately to Fire Safety & Health & Safety risks within the building.
15. Carry out any moving and handling tasks in line with risk assessments and company policy.
16. Respect client privacy and knock before entering clients' bedrooms and ensuites.
Developmental:
1. Prepare and contribute constructively to supervision support.
2. Agree clear development opportunities with your supervisor.
3. Participate in your performance appraisal process.
4. Participate in mandatory and specialist health and safety training provided.
5. Develop a close working relationship and systems with colleagues within the Hospitality team.
Person Specification:
1. An organised and hardworking work ethic.
2. A calm and empathic approach.
3. A non-judgemental and positive approach to addiction recovery.
4. An ability to develop professional relationships.
5. Good organisational skills in terms of managing personal workload and housekeeping tasks.
6. Good communications skills including listening, provide clear verbal communication to colleagues, complete housekeeping duty sheets.
7. Can both follow instruction and work on own initiative.
8. Professional/team presentation - follow the Abbeycare dress code for housekeeping.
9. A current driving licence is preferred.
Preferred Qualifications:
1. Certificate in Health & Safety,
2. Certificate in Infection Control,
3. Certificate in COSHH,
4. Certificate in COVID-19 safety measures
5. Certificate in Fire Safety
6. Certificate in Food Hygiene Level 2
7. Certificate in Moving & Handling
The above are preferred but not essential as training can be provided.
Job Types: Part-time, Permanent
Pay: 13.00 per hour
Expected hours: 21 per week
Benefits:
Additional leave
Company pension
Employee mentoring programme
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Schedule:
Day shift
Holidays
Overtime
Weekend availability
Ability to commute/relocate:
Erskine, PA8 7ED: reliably commute or plan to relocate before starting work (preferred)
Experience:
housekeeping: 1 year (required)
Work Location: In person
Reference ID: House Keeping Assistant
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