Job Description

Nia Property Solutions Ltd are looking for a professional and reliable Housekeeper to join us and help provide comfortable accommodation for our guests. We are seeking an organised individual who takes pride in maintaining a clean and neat house.

Job title:

Housekeeper (Air bnb)

Salary:

15/hour

Hours:

Up to 5 hours a week will sometimes include evenings and weekends

- At least 2 hours a week to carry out weekly clean of house

- Additional hours to carry out range of other required tasks, as outlined below

Contract type:

Freelance

Location:

Stoke-On-Trent, ST4 7RX (Must be able to get to this location within 30 minutes in case of emergencies)

Role Purpose

To ensure Airbnb property is cleaned, restocked, and prepared to a high standard for guest arrivals and departures. The housekeeper plays a key role in maintaining cleanliness, presentation, and a welcoming atmosphere that supports 5-star guest reviews. Ensure that the repair contractors are managed and complete tasks according to management and/or guest needs

Key Responsibilities

Clean and sanitise the entire property between guest stays, including bedrooms, bathrooms, kitchen, and communal areas

Change and wash bed linens, make beds, and replace towels and toiletries

Remove rubbish and recycling; replace bins with fresh liners

Restock household items (e.g. toilet roll, washing-up liquid, tea/coffee)

Perform deep cleaning periodically as requested

Check for damage or missing items and report property owners

Ensure all appliances are turned off or set as instructed after cleaning

Maintain security by properly locking up after each clean

Communicate promptly regarding access issues, supplies, or delays

A willingness to learn and develop your skills

Have a keen eye for detail

Want to work in a flexible environment where you structure your week and hours, and where no two days are the same

Work well unsupervised

Be able to clearly communicate with managers, guests and contractors/visitors

Highly skilled in managing your time efficiently.

Willing to work hard to ensure guests are happy and enjoy staying in a clean, safe and tidy environment

Good level of written and spoken English

Experienced in creating systems and/or processes to help provide excellent customer service to guests

Running errands such as collecting items purchased for house

Organising the home ready for guests to check in Coordinating tradesmen and contractor access and work

Dealing with guest queries and issues

Essential Requirements

Previous housekeeping, cleaning, or hospitality experience

High attention to detail and reliability

Teamwork

Ability to work independently and manage time effectively

Integrity and honesty

Strong communication skills (calls/text/WhatsApp for updates)

Flexibility to work weekends or last minute emergencies, depending on booking schedules

Access to a smartphone for checklists, photos, and updates

Legal right to work in the UK

To apply, please send your CV and a cover letter of no more than one A4 page explaining what relevant skills, knowledge and experience you have and why you are the person for this job.

Interviews will take place as applications are received.

Interview date to be confirmed, however, will be held via Zoom.

Successful applicant will be required to provide references and must prove eligibility to work in the UK.

Job Types: Part-time, Freelance

Pay: 15.00 per hour

Expected hours: 5 per week

Additional pay:

Commission pay Loyalty bonus
Work Location: In person