Job Description

Summary of Position:

To ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment, chemicals. To ensure adequate stock of all related supplies. Document and report outstanding issues. Complete required housekeeping checklist and forms.

Duties & Responsibilities:

Assist guests in a friendly manner. Visit guests toilets on regular basis with visits taking place every 15 min. Carry out all cleaning duties in the shower rooms, toilets, suite rooms and massage rooms and other areas indicated by the manager. Replenish guest amenities, toiletries and towels in a timely manner Ensure sufficient stock levels of amenities and toiletries are available. To ensure proper storage of the same. Empty and clean all litter bins regularly. Ensure the services, hygiene, cleanliness and tidiness of the Lounge achieve total customer and manager's in charge satisfaction, and meet company standards. To maintain perfect personal hygiene and grooming as per the company standards, Use of cleaning products in a safe manner and ensure MSDS file/folder is kept correct and UpToDate. To follow standard cleaning and sanitizing procedures including use of equipment. Health & safety in the workplace including Control of Substances Harmful to Health (COSHH) Able to work individually and as part of a team, Reporting any damage or breakages to your supervisor at huddle meetings so that necessary repair can be carried out. Always Keeping public areas clean and tidy, To be considerate of guests` presence while cleaning or attending to adhoc tasks, Conduct regular day end and deep cleaning including high dusting and detailed floor cleaning for both carpets and solid surfaces, To report in a timely manner if cleaning equipment and stock is running low, To observe, act and/or report rodent and pest control issues. Learning and following procedures for linen, security, keys, lost property and stock, Working as part of a team, helping others out when required and completing all tasks assigned by the manager in charge Any other related duties assigned by direct superior To work in different terminals, depending upon the job requirements.

Qualifications / Essential Skills:

Previous experience within a position in the hotel/hospitality sector Excellent interpersonal and presentation skills Able to build and maintain relationships with internal and external guests Eager to learn, positive and energetic personality Be organized and motivated Able to remain calm under pressure Possess a fair command of English and have fair communication skills, both written and verbal Able to work flexible hours Punctuality and regular and reliable attendance. Honesty and Integrity
Job Type: Full-time

Pay: 12.21 per hour

Benefits:

Company pension
Application question(s):

do you live 45 minutes or less away from London Heathrow Airport ? Please confirm you are happy to work ALL of the following rota patterns:
a. Morning Shifts (4am to 1pm)
b. Evening Shifts (12noon to 09.30Pm)
c. Rota equals = 2X morning, 2X Evenings, 2X days off

Work authorisation:

United Kingdom (required)
Work Location: In person