Job Description

As housekeeper you will combine great customer service with exceptional housekeeping services. You will be required to achieve excellent standards of cleanliness with duties including vacuuming, dusting and general cleaning with an eye for detail in order to report defects. Full training will be provided.

DUTIES

x Ensure rooms are ready for guest arrivals

x Perform cleaning duties in guest rooms and public areas

x Dust and polish furniture in rooms and public areas and ensure that all fixtures are cleaned properly

x Vacuum carpets and rugs in rooms and public areas

x Clean/mop bathrooms and replenish supplies and towels

x Ensure that cleaning agents are safely used and stored correctly

x Empty waste bins and ensure that all waste is properly disposed of

x Check stock levels of cleaning supplies and equipment

x Ascertain that laundry is coordinated for all guests, replace dirty linens with clean items, store all dirty laundry in line with company policy

x Inspect and turn mattresses regularly

x Check all appliances in rooms are in working order

x Respond to guest queries and respond to calls for housekeeping problems such as spills etc

x Ensure confidentiality and security of guest rooms

x Follow all company safety and security procedures

x Report any maintenance issues or safety hazards and observe and report damage of hotel property

x Leading housekeeping team

x Laundry stock control, orders

x Attention to details

Skills/Qualifications:
Dependability, Quality Focus, Customer Service, Customer Focus, Thoroughness, Lifting, Housekeeping, Equipment Maintenance, Independence, Listening, Verbal Communication

What we are looking for

A flexible approach to your working week

Great attention to detail, the ability to maintain the highest standards

A warm and friendly customer service style

The need to help and support other members of your team

x Meals on duty

x Uniform Provided

x Staff tips

x 28 days annual leave

Job Types: Full-time, Part-time, Permanent

Pay: 12.60 per hour

Expected hours: No more than 45 per week

Additional pay:

Tips
Benefits:

Company pension Employee discount
Schedule:

10 hour shift 8 hour shift Day shift Every weekend Flexitime Holidays Monday to Friday Weekend availability
Language:

English (preferred)
Work Location: In person

Reference ID: HK25