Job Description

Job Overview:

We are seeking a dedicated Housekeeper Manager to join our team, in maintaining the cleanliness and tidiness of our 170 Room Hotel in the Heart of Llandudno.

Key Responsibilities

Staff Management

: Hire, train, supervise, and evaluate housekeeping staff, ensuring they adhere to high standards of performance and professionalism.

Daily Operations

: Oversee the daily operations of the housekeeping department, including assigning tasks and ensuring all guest rooms, public areas, and other specified areas are clean and well-maintained.

Quality Control

: Conduct regular inspections of rooms and public spaces to ensure cleanliness and proper maintenance, implementing corrective actions when needed.

Inventory & Supplies

: Monitor inventory levels of cleaning supplies, linens, and equipment, ordering new stock and ensuring equipment is in proper working condition.

Safety & Compliance

: Implement and enforce health, safety, and sanitation protocols to ensure compliance with regulations and maintain a safe environment.

Budget Management

: Develop and manage the housekeeping department's budget, ensuring cost-effective operations and managing expenditures for supplies and equipment.

Coordination

: Collaborate and communicate with other departments, such as the front desk and maintenance, to address facility issues and enhance guest satisfaction.

Customer Service

: Address and resolve guest complaints and special requests regarding housekeeping services efficiently and professionally.
Required Skills

Leadership & Team Management

: Strong ability to lead, motivate, and manage a team effectively.

Organizational Skills

: Excellent organizational skills to manage schedules, tasks, and resources efficiently.

Communication

: Clear and effective communication skills for interacting with staff, other departments, and guests.

Attention to Detail

: A meticulous eye for detail to ensure high standards of cleanliness and presentation.

Knowledge of Cleaning

: Familiarity with various cleaning products, techniques, and equipment.

Budgeting Skills

: Ability to manage departmental budgets and control costs.
Job Type: Full-time

Pay: 10.00-12.21 per hour

Benefits:

Company pension Employee discount
Work Location: In person