Job Description

Mary Ann - Our Values The Hospice is committed to ensuring a healthy work-life balance for staff given the nature of the environment and care services provided. The Hospice, its staff and volunteers are all committed to ensuring Our Values stay at the centre of its ethos. Compassionate Trustworthy Respectful Inspirational Sustainable Job Summary To ensure all areas of the Hospice buildings are maintained in a clean, safe, and efficient manner, contributing to a welcoming and hygienic environment for patients, families, staff, and visitors. Key Working Relationships Facilities Team Lead Quality Governance Manager/Lead for Estates and Facilities Facilities Team Volunteers Patients, families, and clients using onsite services.



Hospice staff across clinical, business and retail departments. Main Tasks & Responsibilities 1. Clean all designated areas of the Hospice, including corridors, stairways, fixtures, and fittings, in accordance with an allocated rota. 2.



Adapt cleaning routines flexibly to meet the changing needs of the service. 3. Use approved materials and chemicals provided by the Hospice, ensuring full compliance with COSHH, Health & Safety, and Infection Control regulations. 4.



Participate in deep cleaning programmes, which may take place outside standard working hours. 5. Operate cleaning equipment safely and responsibly, ensuring it is cleaned and stored appropriately after use. 6.



Report any defects, hazards, or concerns promptly to the Facilities Team Lead. 7. Foster positive working relationships across all Hospice departments. 8.

Uphold the standards outlined in our Cleanliness Charter:

Our Commitment to Cleanliness. Education, Professional Development & Training Complete all mandatory training as required by the organisation. Attend relevant courses and study days to maintain and enhance professional competence. Demonstrate ongoing personal and professional development.



Participate in meetings and training sessions as appropriate to the role. Standard Requirements of all Mary Ann Staff: Be flexible and responsive to the needs of your team and department. Maintain strict confidentiality and adhere to data protection policies. Follow all security procedures and comply with Health & Safety, Hospice Policies, and COSHH regulations.



Observe the Hospices no-smoking policy while on duty and on the premises. Use Hospice resources responsibly and efficiently. Be willing to work outside normal hours occasionally to attend meetings, events, or activities. Understand and embody Mary Anns vision, mission, values, and strategic aims.



Travel within Warwickshire as required, using personal or public transport (expenses reimbursed per policy). Build effective and collaborative relationships with staff and volunteers. Participate in annual and quarterly performance appraisals, including job description reviews and objective setting. Ensure timely completion of all statutory and mandatory training relevant to your role.



Take part in audits and surveys related to your responsibilities. Adhere to professional standards of uniform and business dress when representing Mary Ann. Accept temporary redeployment within the organisation if required to support Hospice goals.