Job Description

Overview

We are currently looking for a Housekeeping Assistant to work any day between Monday - Sunday. This role is key, as we aim to achieve 100% guest satisfaction

.

There is a distinct 'family feel' and you will play an integral part to the overall day to day operations of the business.

Why work with us:

We believe work should be fairly paid, and we're proud to be recognised as an accredited Living Wage Employer. Our award-winning properties are full of character, with their own individuality and style, reinforced with friendly and professional staff. We are always on the lookout for friendly, professional people with a 'can do' attitude to join our team. In addition to being part of a vibrant company grounded in a passionate set of core values, we are dedicated to nurturing and supporting our team.

The housekeeper we are looking for will take pride in the properties they work in, within Inverness. Our Housekeeping Team Members are an essential point of contact for all our guests, by delivering a warm welcome and ensuring guests receive quick, efficient, and professional service throughout their stay. You will not work more than 30 hours per week, over 5 days from 7 including every 2nd weekend, or 1 day every weekend on a rota system.

You must speak fluent English, although other languages are advantageous.

Previous hospitality experience is preferable.

Responsibilities will include:

Maintain cleanliness and dress apartments to the quality standards required

Complete daily quality checklists for each apartment

Maintain the stock and storage areas to the quality standard required

Liaise with the manager / supervisor daily for early departures and rooms ready for set up

Sort laundry as per procedure

Maintain cleanliness of staff room and toilet daily

Maintain working relationships with colleagues and guests alike

Other duties may be required as the business dictates

Person Specification:

Personal Presentation/hygiene of utmost importance, uniform clean and ironed at all times

Good Time Management, with a flexible attitude to working shifts

Energetic, cheerful and helpful personality

Excellent Communication Skills

Good spoken and written English

Guest Service Orientated

Our benefits include:

30 days holiday per annum (pro rata including bank holidays).

Life Assurance (2 times annual salary)

E-learning platform - Mapal

Employee benefits platform - Enjoy Benefits

Bespoke uniform.

Personal recognition awards.

These benefits are subject to change to meet business requirements and are not included within the contract.

We focus on personality when recruiting new Team members. We seek individuals with creativity, a 'thinking outside the box' approach and the desire to be the very best in everything they do. Our highest priority is making you feel as welcome as our guests, and to demonstrate that we care.

Our Core Focus is:

A great guest experience

Our Niche:

Serviced apartments of distinction

Our Core Values:

Professionalism, Passion, Adaptability, Conscientiousness, the Mansley Difference

Do you have the 'Mansley Difference' and 'can-do' attitude we look for in our Team?

If so, then we very much look forward to receiving your CV!

Job Types: Part-time, Permanent

Pay: 13.10 per hour

Expected hours: 25 - 30 per week

Benefits:

Company events Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Referral programme Store discount
Application question(s):

Do you have availability to work a minimum of 1 day per weekend, or every 2nd full weekend?
Work Location: In person