Job Description

Housekeeper - Forth Valley Royal Hospital



Part Time, 32.5 hours per week. Monday - Friday



6 Month Fixed Term Contract



Salary - 25,694.00 per annum, pro rata, plus company benefits. Agenda for Change



Forth Valley Royal Hospital has 860 in patient beds based on one site. The site is approximately 95,000sqm. The wards are generally 32 bed most with 50% single rooms. The Housekeeper will provide direction and guidance to the domestic staff within their own area.

The purpose of the job will be to provide a range of services for the patients and maintain hygiene standards within the domestic and catering environment. The post holder will be responsible for their area including giving instruction to domestic staff. You will liaise with patients and clinical staff in the performance of their duties.

Main Accountabilities:

Responsible for delivery of housekeeping, cleaning, catering and customer services to an agreed standard within agreed clinical areas and departments. Carry out duties in accordance with agreed Method Statements. Effective communication with all levels of staff. Complying with the Board's policies on Health& Safety, COSHH and other statutory legislation. Advise helpdesk on any defects within own area. Provide direction and assist the domestic assistants within the area. Serve patient beverages Serve patient meals Clear and clean area after meals Ensure kitchen/server areas and all associated equipment are clean and tidy at all times. Stack and empty dishwasher Movement/distribution of clean linen supplies to wards Movement of soiled linen and waste from dirty utility to the linen chute. Order of goods and materials as necessary from Team leaders Maintain records as required Assist with staff appraisals. Undertake cleaning tasks as required to maintain service delivery.

What you will need to do the role:

Supervising the ward domestic within own area. Good communication skills. Shows initiative and self motivation. Awareness of service image. Physically fit for the work Friendly. Reliable. Prepared to work unsociable hours. Attention to detail. Risk Assessment awareness Flexible attitude to working times and methods. Customer focus Numerate/literate. BICSc training to Operator Proficiency Certificate Level 1 (OPC L1) Basic Food Hygiene Certification Health and Safety Awareness Site Orientation and Corporate Induction Customer Care Fire Safety

What we offer



Salary:

Competitive salaries with annual reviews.

Annual leave:

27 days.

Pension:

Up to 6% contributory pension scheme.

Holidays:

25 days' annual leave plus bank holidays.

Training and development:

We offer a wide range of learning opportunities

with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.

Wellbeing:

24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.

Discounts:

Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.

ShareSave scheme:

Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.

Employee networks:

Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.

Charity:

Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT& Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).