Job Description

Housekeeper

Hours:

16 per week

About Thomas Henshaw Court

Thomas Henshaw Court is a friendly and supportive housing community where residents are at the heart of everything we do. We take pride in providing a clean, safe, and comfortable environment that truly feels like home. Our team works closely together to ensure residents are treated with dignity, respect, and care at all times.

The Role

As a Housekeeper at Thomas Henshaw Court, you will play an important role in maintaining high standards of cleanliness across residents' homes and shared communal areas. Your work will help create a pleasant, safe, and welcoming environment for everyone who lives and visits the scheme.


You will ensure cleaning products are used correctly and safely, following all instructions, health and safety guidance, and procedures at all times.


Required Knowledge & Experience


A Customer Service NVQ2 would be advantageous. Previous cleaning experience and knowledge is desirable. Safe and effective use of cleaning products. Knowledge of cleaning procedures and equipment, such as carpet cleaners. Understanding of data protection, confidentiality, and safeguarding of vulnerable adults. Awareness of health and safety in the workplace, including COSHH.

Required Skills


Well organised with good time management skills. Friendly and approachable, with strong interpersonal and empathy skills. Able to work independently and as part of a team. Ability to prioritise tasks and plan around residents' needs.

Our Commitment

Anchor is proud to be an equal opportunity employer. We have active BAME, LGBT+ and Disabled colleague networks that work closely with the organisation to celebrate diversity, address concerns, review policy and practice, and empower their members. We recruit, train, and promote without discrimination based on race, religion, colour, sex or gender identity, sexual orientation, disability, age, or any other protected status. Respect is one of our core values, and we do not tolerate harassment or discrimination from any colleague, resident, or third party.


Please note: All applicants must already have the legal right to work in the UK to apply for this role.


Thomas Henshaw Court in Southport is home to well trained and helpful staff with rooms for up to 43 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.


Friendly, open culture Rated Good in all areas by CQC Free parking available on site

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.


We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options

Finance

Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.


We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.


We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.