Job Description

Housekeeper
As a Housekeeper, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A housekeeper will also be required to manage guest requests.
We have morning, afternoon and evening shifts as well as weekday or weekend shifts. We are flexible and aim to make sure that the number of hours worked and shift patterns fit around our team's personal lives.
Successful candidates will ensure that there are high standards of cleanliness, presentation and attention to detail at all times in our guest bedrooms and Public Areas.
About the role
What will I be doing?
As a housekeeper, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A housekeeper will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
Clean guest bedrooms and bathrooms
Vacuum rooms and corridors
Change and replenish bed linen, towels and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Restock and maintain trolley on daily basis
Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Comply with hotel security, fire regulations and all health and safety legislation
Carry out lost property procedures
Assist other departments wherever necessary and maintain good working relationships
Any other reasonable management request
What are we looking for?
A housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Ability to work on their own or in teams
Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Hotel experience
Experience in a similar position
We offer you:
Free meals when on duty
Personal Development programs designed to support you at every step of your career
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Free Parking
flexible working patterns
Loughview leisure group is an equal opportunities employer
About the company
A Tapestry of Exquisite Stays
Required Criteria

• Must have the right to work in UK
• Good communication skills
• Maths and English GCSE or equivalent
• Must be able to work to deadlines
• Previous cleaning experience

• 6 months housekeeping experience in a hotel environment