Job Description

PURPOSE

The purpose of a housekeeper is to create a clean, comfortable and distraction free

accommodation environment for wedding and event guests as well as cleaning of

general spaces. Their attention to detail and efficiency contribute to maintaining high

standards of cleanliness and hygiene in the venue spaces they care for.

DUTIES

Responsibilities include, but are not limited to:

1. Reporting to the head housekeeper, the direct senior, and the operations manager

in their absence.

2. Ensuring that one is fully trained and efficient in all housekeeping functions and

has a comprehensive understanding of all company policies applicable to their

role.

3. Adhering to daily cleaning schedules to ensure rooms and venue spaces are

prepared on time for guests.

4. Alerting head housekeeper of low stock levels for cleaning supplies and linen.

5. Alerting head housekeeper of department equipment or venue repairs and

maintenance issues.

6. Assisting new housekeepers with training as assigned by head housekeeper.

7. Cleaning venue spaces such as rooms, reception, dining rooms, and guest spaces,

ceremony areas, and communal bathrooms.

8. Following regular company cleaning practises and procedures.

9. Adhering to all Environmental Health Officer (EHO) and Control of Substance

Hazardous to Health (COSHH) guidelines and keeping up to date administration

records and checks as proof.

10. Maintaining orderly department storage spaces such as supplies, equipment, and

linen.

11. As required, reporting accurate individual statistics on time.

12. As required, attending daily or weekly staff meetings.

KEY PERFORMANCE INDICATORS

Cleanliness of guest accommodations and common spaces.

Customer satisfaction through surveys, and reviews.

Compliance with health and safety regulations, COSHH and company policies.

VALUABLE FINAL PRODUCTS

Comfortable and satisfied wedding and event guests as a result of distraction free,

hygienic, clean and well-presented venue accommodation and spaces to.

Job Type: Full-time

Pay: 11.50-12.50 per hour

Schedule:

Day shift Holidays Overtime Weekend availability
Work Location: In person