About this role:
As part of the Facilities and Operations Team the post holder will undertake the role of Housekeeper and Kitchen Support at our Hallam Street Clinic. The post holder will delivery a high level of customer service to all clients, employees and visitors. This role provides support to the kitchen team on a rota basis each day.
MAIN DUTIES AND RESPONSIBILITIES:
The postholder will be responsible for maintaining a high level of excellent in housekeeping sanitation, safety and comfort for all personnel and clients.
Undertake the cleaning of all rooms, kitchen areas, bathrooms and common rooms from the basement to the 4 floor. (washing, drying, tea towels and aprons)
Understand and adhere to COVID guidelines in place in the building for personal safety and housekeeping activities.
Report any maintenance work required to the Clinical Coordinator who will record and organise repairs.
Inform the Clinical Coordinator of low stock levels for reordering with sufficient notice.
Providing kitchen support as directed by our Chef, as part of a rota within the team.
Have a strong awareness of health and safety practices and policies to report any concerns immediately to the Facilities and Operations Manager.
General
To attend and participate in team meetings and attend all mandatory training when required
To attend supervision and appraisals ensuring that you have prepared for these when required
To attend any other training when a need has been identified
To assist with domestic duties including cleaning and laundry when the need arises
To communicate effectively with other staff, carers and visitors regarding clients
To be fully aware of the fire policy and the awareness of health and safety practices.
To be familiar with all current policies and procedures and understand your duty to comply and implement them when necessary
To wear uniform provided
To treat the clients with confidentiality and respect
To keep all records of domestic work completed as directed by Facilities and Operations Manager.
To promote and ensure the good reputation of Orri at all times, both in the service and outside at events and external training sessions.
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