Job Description

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!

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OVERVIEW

Park Holidays UK is seeking a proactive and experienced Housekeeping Assistant Manager to join our team. In this role, you will assist the Housekeeping Manager in overseeing the cleanliness and maintenance of holiday homes and communal areas, manage daily operations, and support the housekeeping team. Your leadership skills and attention to detail will be key in maintaining our high standards and ensuring exceptional guest experiences.

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JOB DUTIES

Support the Housekeeping Manager in supervising and coordinating the housekeeping team. Provide training, guidance, and motivation to ensure the team delivers high-quality service Assist in managing the daily operations of the housekeeping department, including task delegation, scheduling, and performance monitoring. Ensure the cleanliness and maintenance of holiday homes and communal areas meet organisational standards. Conduct regular inspections to monitor quality and address any issues. Oversee laundry operations, including the washing, drying, and ironing of linen and towels. Ensure efficient processes and high standards of laundry care. Monitor stock levels of cleaning and laundry supplies. Report shortages or issues to the Housekeeping Manager and arrange for timely replenishment. Ensure all cleaning products and equipment are used and stored safely, following health and safety guidelines. Conduct regular safety audits and address any concerns. Address guest requests and concerns related to housekeeping professionally and promptly. Ensure guest satisfaction through high standards of cleanliness and service. Assist in developing and implementing procedures to maintain high standards of cleanliness and efficiency. Review and update practices based on feedback and experience. Provide administrative support to the Housekeeping Manager, including reporting, record-keeping, and tracking performance metrics.
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REQUIREMENTS

Previous experience in a housekeeping role, with supervisory or assistant management experience preferred. Strong leadership abilities with experience in managing and motivating a team. Excellent attention to detail and commitment to maintaining high cleanliness and organisational standards. Ability to manage time effectively, prioritise tasks, and meet deadlines. Outstanding communication skills, with the ability to work well with team members and interact professionally with guests. Capability to perform physical tasks associated with cleaning and laundry duties. Familiarity with health and safety procedures related to cleaning and laundry practices. Willingness to adapt to changing tasks and work schedules as needed.


We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

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Benefits

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members -- it's one of the key things that sets us apart.



We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.



Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks Discount on all food and beverage items on park Free premium eye test voucher Access to the Help@hand app offering health, wellbeing, and retail discounts Comprehensive Employee Assistance Programme Discounted gym memberships Employee referral scheme Sales referral scheme Free expert mortgage advice * Company pension scheme