Job Description

Hastings Hotels is a family-owned hotel group based in Northern Ireland, recognised as a leading name in the hospitality industry. We are celebrated for delivering exceptional guest experiences and upholding a legacy of excellence across generations.


At Hastings Hotels, we believe great hospitality starts with great people. We love welcoming new talent to our teams and are committed to supporting our employees through ongoing training, mentoring, and development that aligns with their career ambitions and helps them achieve their goals.


Our housekeeping team plays a key role in ensuring every guest enjoys a comfortable and welcoming stay. We are seeking a reliable, enthusiastic, and detail-focused

Housekeeping Attendant

to join our talented housekeeping team at

The Stormont Hotel

. If you have a passion for cleanliness, take pride in making spaces shine, and enjoy delivering excellent services, this is the perfect opportunity for you.


We have casual positions available and the successful candidates will be fully flexible to cover a variety of shifts including days, evening, and weekends.


The rate of pay for casual positions ranges from 9 to 12.25 per hour depending on your age.

Who we are looking for:

Detail-oriented and diligent - You have a sharp eye for cleanliness and take pride in your work. Hardworking and reliable - You thrive in a physical, fast-paced role. A true team player - You work well with others to maintain a positive and supportive work environment Polite and approachable - Always happy to assist guests.

What's In It for You:

A competitive rate of pay 29 days holiday, plus your birthday off Cash and credit card tips Service charge shared across the team Employee discounts Free staff meals Opportunities for career progression and development

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer.

Life more wonderful at Hastings Hotels

About The Role

To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.

To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds. To ensure all equipment and materials are used in the correct manner and any problems are reported immediately. To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests. Greeting guests and responding to their queries To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management.

About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

Required Criteria

Right to Work in the United Kingdom Good Command of English Language Must have good communication skills and a clean and tidy appearance.

Desired Criteria

Previous cleaning experience Educated to GCSE standard or the equivalent with grades A-C in English and Maths.

Skills Needed

Exceptional Customer Service Skills, Cleaning Skills, General Housekeeping Skills, Public Area Cleaning Skills, Bedroom Cleaning Skills

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff.


It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.


We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.


As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development.


Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month

Salary

10.00 - 12.25 per hour