Job Description

The Housekeeping Porter is responsible for maintaining the cleanliness and organisation of public areas, back-of-house spaces, and guest floors in our facility. This role plays a crucial part in ensuring a clean, safe, and welcoming environment for our guests and staff. The Housekeeping Porter will assist in the delivery of linens, removal of rubbish, and any other duties as assigned by the Housekeeping Manager.

About The Role

The Housekeeping Porter is responsible for maintaining the cleanliness and organisation of public areas, back-of-house spaces, and guest floors in our facility. This role plays a crucial part in ensuring a clean, safe, and welcoming environment for our guests and staff. The Housekeeping Porter will assist in the delivery of linens, removal of rubbish, and any other duties as assigned by the Housekeeping Manager.

Key Responsibilities:

Public Area Maintenance:

Clean and maintain the lobby, hallways, elevators, restrooms, and other public areas. Ensure all public areas are kept free from debris, dust, and other cleanliness issues. Polish and clean mirrors, windows, and light fixtures in public spaces.

Guest Floor Maintenance:

Assist housekeeping staff with the removal of linens, rubbish, and recycling from guest floors. Deliver fresh linens, towels, and other supplies to housekeeping carts and storage areas. Monitor and report any maintenance issues such as burnt-out light bulbs, broken fixtures, or leaks.

Back-of-House Support:

Maintain cleanliness in back-of-house areas including staff restrooms, canteen, and storage areas. Organise and stock housekeeping closets and carts with necessary supplies. Assist in the transportation of large cleaning equipment and supplies to and from storage areas.

Waste Management:

Collect and properly dispose of all rubbish and recycling from public areas, guest floors, and back-of-house spaces. Ensure waste bins are cleaned, sanitised, and well-maintained.

Guest Interaction:

Greet guests in a friendly and courteous manner when encountered in public spaces. Respond promptly to guest requests and escalate any issues to the appropriate staff.

Safety and Compliance:

Follow all health and safety regulations and procedures. Use cleaning chemicals and equipment in accordance with safety guidelines. Report any unsafe conditions or equipment malfunctions to the Housekeeping Manager.

Additional Duties:

Assist with special projects as directed by the Housekeeping Manager. Participate in deep cleaning projects as needed. Perform other related duties as assigned.

Experience

Previous experience in a housekeeping or porter role is preferred but not essential as full training will be given. Strong attention to detail and commitment to maintaining high cleanliness standards. Ability to work independently and as part of a team. Good communication skills and the ability to interact with guests and staff courteously. Physical stamina to perform repetitive tasks and lift heavy objects as needed. Flexible availability, including weekends and holidays.

Working Conditions:

Physical demands include standing, walking, bending, lifting, and moving objects throughout the shift. May be required to work in varying temperatures and noise levels depending on the location within the facility. May involve exposure to cleaning chemicals and equipment.

Required Criteria

Skills Needed

About The Company

A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.

Company Culture

Careers at Lough Erne Resort




At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.


Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first


Need and Anticipation:


The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times


The Best Working Conditions:


We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.

Company Benefits

You can expect excellent training and career development opportunities at Lough Erne Resort


Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Free parking, Competitive salary, Preferential room rates, Long service recognition, Social Opportunities, Employee of the Month, Employee Recognition Scheme

Salary

Not disclosed