We are looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service. Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations, COSHH and team management abilities.
Responsibilities
Train housekeepers on cleaning and maintenance tasks
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
Participate in large cleaning projects as required
Ensure compliance with safety and sanitation policies in all areas
Main Duties:
Housekeeping Supervisor Duties :
Establish work standards and procedures for housekeeping staff and ensure they adhere to it
Screens/interview housekeeping job applicants, hire new employees, and recommend promotion and/or transfer of employees if and when the need arises
*Take stock of available inventory so as to ensure a steady supply of work materials
Assign duties to workers and inspect already completed tasks so as to ensure compliance with already stated housekeeping standards
Make recommendations to help improve housekeeping services within the organization
Personally carry out housekeeping duties in the case of any form of emergency/urgency, and/or shortage of staff
Examine the building/area so as to determine areas that need repairs and/or maintenance Record and keep data regarding work assignments, and also prepare reports on a routine basis
Responsible for issuing work equipment and supplies to the housekeeping staff/workers. Housekeeping Supervisor Requirements - Skills, Knowledge, and Abilities
Must be able to communicate effectively and clearly at all times
Must have excellent interpersonal skills to be able to get along well with co-workers and customers/clients
Must be willing and able to work as part of a team or even lead a team when called upon to do so
Must have good coordination and organizational abilities By jobdescriptionandresumeexamples.com.
Must be someone that is trustworthy/honest. This is important because the supervisor may be in charge of looking after people's personal belongings
Must be proactive in carrying out assigned duties
Must have good time management abilities
Must be good at decision making
Must have a good knowledge of customer service principles
Must have relevant experience in housekeeping (preferably in a supervisory role).
Job Type: Full-time
Pay: From 12.21 per hour
Expected hours: 39 per week
Benefits:
Employee discount
Free parking
On-site parking
Work Location: In person
Application deadline: 05/08/2025
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