Job Description

Job Summary

We are seeking a dedicated and experienced Housekeeping Supervisor to join our team in the hospitality sector. The ideal candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all areas are maintained to the highest standards of cleanliness and organisation. This role is crucial in providing an exceptional experience for our guests while leading a team of housekeepers.

Duties

Supervise and coordinate the daily activities of the housekeeping staff, ensuring efficient workflow and adherence to established standards. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and maintenance standards are met. Train, mentor, and evaluate housekeeping staff, providing guidance on best practices in cleaning techniques and customer service. Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels. Address guest inquiries and complaints promptly and professionally, ensuring a high level of guest satisfaction. Collaborate with other departments to ensure seamless operations and communication within the hotel environment. Implement health and safety protocols to ensure a safe working environment for all staff members.

Experience

Previous experience in a supervisory role within the hotel or hospitality industry is essential. Strong knowledge of housekeeping procedures, cleaning products, and equipment is required. Excellent organisational skills with the ability to manage multiple tasks effectively. Exceptional communication skills, both verbal and written, with a focus on customer service excellence. Ability to lead by example and motivate a team towards achieving common goals.
If you are passionate about maintaining high standards in cleanliness and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Housekeeping Supervisor.

Job Types: Full-time, Permanent, Zero hours contract

Pay: From 13.90 per hour

Expected hours: 40 per week

Benefits:

Company pension Discounted or free food Employee discount
Schedule:

Day shift Flexitime Night shift Overtime Weekend availability
Work Location: In person