Job Description

Grow with us...


Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us...

Clean, calm, and welcoming -- a guest's first impression of our property begins long before they check in. At

1 Hotel Mayfai

r

, we understand the power of pristine rooms and polished public spaces, and we're looking for a meticulous, motivating Housekeeping Supervisor to help us maintain our high standards while inspiring our housekeeping team to exceed them.


It's a rare opportunity to lead with purpose in the luxury hospitality industry's most sustainable and style-forward brand.

(Inside Tip: leadership is in the details -- and the delivery)

About you...

A natural leader with a passion for detail, cleanliness, and service excellence. Experience supervising in a luxury hotel or similar high-standard environment. Tech-savvy and comfortable using hotel systems like KYC for communication and tracking. Confident managing daily operations and motivating teams to consistently deliver. Positive, proactive, and flexible with a 24-hour operational mindset. Clear communicator who thrives in fast-paced, collaborative environments.

What you'll do...

Lead daily team briefings and allocate room assignments based on arrivals, VIPs, and guest preferences. Ensure public areas, guest rooms, and employee spaces meet luxury standards. Supervise inspections, provide feedback, and drive continuous improvement. Collaborate closely with Front Desk and Engineering to ensure seamless operations. Handle guest concerns with professionalism and care. Maintain supplies, manage team schedules, and uphold all safety and cleanliness protocols. Champion sustainability, service culture, and our brand values in everything you do.

About us...

At 1 Hotels, we believe that luxury and sustainability can go hand in hand. Our culture is thoughtful, kind, and rooted in delivering exceptional service -- always with heart. As a member of our team, you'll enjoy a range of thoughtful perks and benefits designed to support your growth and well-being:

A work environment inspired by nature Free healthy and nutritious meals on duty 24-hour Employee Assistance Program Flu vaccination vouchers and eye care contributions Regular social events and team celebrations Wedding and baby gifts Discounts with Code Hospitality, West End Club, and at our Spa, Food & Beverage outlets Guest experience stay - enjoy an overnight stay and dine in our restaurant Opportunities to take part in local community and charity events Friends & family room rates with Starwood Hotels & Resorts worldwide SH University - online learning, development programs, and certifications Career progression with opportunities for growth across a global portfolio Team recognition programs to reward performance and pay it forward

We believe in doing all the good we can, for our people and the planet.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.


Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.